QA/QC Officer

3 days ago

Ortigas Metro Manila, Philippines OCS Philippines Full time ₱600,000 - ₱800,000 per year

The QA/QC Civil Engineer Officer is responsible for ensuring all facilities management services including maintenance, repairs, and housekeeping, meet established quality standards and regulatory requirements. This role involves conducting inspections, audits, and implementing continuous improvement initiatives to maintain operational excellence and client satisfaction.

Key Responsibilities:
  • Develop and implement QA/QC procedures for facilities management operations.
  • Conduct regular inspections and audits of building systems (HVAC, electrical, plumbing) and soft services (cleaning, landscaping).
  • Monitor compliance with service-level agreements (SLAs), safety standards, and ISO requirements.
  • Document inspection findings, prepare quality reports, and manage non-conformance and corrective action plans.
  • Collaborate with maintenance teams, vendors, and contractors to resolve quality issues promptly.
  • Lead internal quality audits and support external audits by regulatory bodies.
  • Train staff and service providers on quality standards and best practices.
  • Drive continuous improvement initiatives to enhance service delivery and reduce operational risks.
Qualifications:
  • Bachelor's degree in engineering, Facilities Management, or related field.
  • Minimum 5 years of experience in QA/QC roles within facilities management or building maintenance.
  • Strong knowledge of ISO 9001 standards, quality audits, and compliance processes.
  • Familiarity with building systems, preventive maintenance, and safety regulations.

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