Gym Front Desk Receptionist

Duties:

• Scheduling appointments with clients to start new membership or follow up on past memberships
• Monitoring the front desk and answering incoming calls, greeting customers as they enter the gym, and answering questions about the facility's services.
• Processing membership applications and fees, collecting insurance information, and issuing memberships.
• Taking care of basic customer service tasks such as answering phones, greeting clients by name, and checking in members.
• Updating member records with new contact information and payment details.
• Maintaining membership records and processing fees as directed by management
• Collecting payment from members for gym services rendered.
• Explaining facility policies and procedures to new members and helping them get acquainted with the facility.
• Making announcements over the public address system about events taking place at the gym or facility or about facility policies.

References For Gym Receptionist (Basic Task Needed):

Communication: Communication is the act of exchanging information. As a gym receptionist, you may be communicating with members, potential members, other staff members and management. It's important to be able to communicate effectively in order to be an effective receptionist.

Organization: Organization is a crucial skill for a gym receptionist, as it allows them to keep track of member information, payments and other important data. Being able to maintain a clean and organized desk is also important, as it allows members to easily find the information they need.

Customer service: Customer service is the ability to interact with customers in a friendly and helpful manner. As a gym receptionist, you may be the first person a member of the public interacts with when they call the gym. It's important to be friendly and welcoming to all callers. You should also be able to answer questions about the gym and direct callers to the right person.

Computer skills: Computer skills are a necessary skill for a gym receptionist. You should be able to use a computer to send emails, update a calendar, input data and perform other tasks. You should also be familiar with common computer programs, such as Microsoft Word and Excel.

Job Type: Full-time

Pay: Php13, Php17,000.00 per month

Work Location: In person