Assistant Manager-Engagement Management-Engagement Manager

1 week ago

Philippines EXL Service Full time ₱600,000 - ₱1,200,000 per year

Job Description: Key Responsibilities:

Employee Engagement

  • Design and implement engagement programs aligned with company values and team needs
  • Monitor employee morale through pulse surveys, feedback sessions, and informal check-ins
  • Plan and lead events, recognition programs, CSR activities, and wellness initiatives
  • Champion diversity, equity, and inclusion (DEI) efforts within the team

Communication & Culture

  • Serve as a communication bridge between leadership and team members
  • Facilitate team huddles, employee forums, and update sessions
  • Foster a culture of recognition, collaboration, and continuous improvement

Client and Stakeholder Collaboration

  • Act as a support contact for client engagement efforts
  • Coordinate initiatives that align team performance with client expectations
  • Gather and present insights on team sentiment and performance trends

Responsibilities: Program Monitoring & Reporting

  • Track the effectiveness of engagement initiatives through KPIs and qualitative feedback
  • Report on participation rates, satisfaction scores, and impact of programs
  • Recommend improvements based on insights and results

Qualifications:

  • 2–4 years of experience in employee engagement, people operations, HR, or similar roles
  • Strong interpersonal and communication skills
  • Ability to lead cross-functional initiatives and influence without authority
  • Experience in event planning or project management is a plus
  • Comfortable working in a fast-paced, people-driven environment

Key Competencies:

  • Emotional intelligence and empathy
  • Collaboration and stakeholder management
  • Project planning and coordination
  • Analytical thinking and feedback interpretation
  • Innovation and creativity in employee engagement

Work Environment:

  • 100% Onsite
  • May require flexible hours during events or peak engagement periods

Qualifications: Program Monitoring & Reporting

  • Track the effectiveness of engagement initiatives through KPIs and qualitative feedback
  • Report on participation rates, satisfaction scores, and impact of programs
  • Recommend improvements based on insights and results

Qualifications:

  • 2–4 years of experience in employee engagement, people operations, HR, or similar roles
  • Strong interpersonal and communication skills
  • Ability to lead cross-functional initiatives and influence without authority
  • Experience in event planning or project management is a plus
  • Comfortable working in a fast-paced, people-driven environment

Key Competencies:

  • Emotional intelligence and empathy
  • Collaboration and stakeholder management
  • Project planning and coordination
  • Analytical thinking and feedback interpretation
  • Innovation and creativity in employee engagement

Work Environment:

  • 100% Onsite
  • May require flexible hours during events or peak engagement periods

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