AML Alerts Review Senior Associate

We are seeking an AML Alerts Review Senior Associate - Hong Kong Retirement to join our ICS team at MBPS. In this role, you will review daily Bridger alerts and conduct weekly scans to identify and mitigate potential reputational risks. You will prepare assessments for escalations, document alert results for audits, and ensure compliance with AML guidelines, especially for high-risk clients. Additionally, you will collaborate with colleagues to support tasks, maintain information flow, and respond to inquiries, serving as a subject matter expert on AML alerts.

Position Responsibilities: 

• Review first and second-level daily Bridger alerts to identify and mitigate potential reputational risks.

• Conduct weekly Anti-Terrorist, Factiva, and SIP scans on customers against Corporate Mandated Watch lists.

• Prepare assessments for customers identified as positive or deemed name matches for escalations and reporting.

• Document and file alert results for audit and regulatory review.

• Follow AML guidelines, ensuring enhanced due diligence for Politically Exposed Persons, High-Risk Clients, and compliance with government regulations.

• Collaborate with colleagues to maintain information flow, support tasks, and respond to inquiries.

• Serve as a subject matter expert on AML alerts and assist in reviewing reports and responding to business unit inquiries.

Required Qualifications: 

• 1-2 years of work experience in finance, insurance operations, or a compliance-related field is preferred, but not required. Fresh graduates are welcome to apply.

• Bachelor's degree preferred, but candidates with a high school diploma, senior high, vocational course, or at least 1 year completed in a Bachelor's program are welcome to apply

• Basic Knowledge using Microsoft Office Tools (Word, Excel, and PowerPoint)

• Must be proficient in reading Mandarin.

Preferred Qualifications: 

• Candidate is willing to work on a dayshift and during Philippine holidays with a hybrid set-up (work onsite and from home depending on the business needs).

• Strongly prefer individuals with excellent analytical, problem-solving, and research skills to effectively tackle complex challenges.

• A keen eye for detail and exceptional organizational skills are highly desired to maintain accuracy and efficiency.

• Ability to work independently while also mentoring others is preferred, demonstrating leadership and self-motivation.

• Excellent verbal and written communication skills are highly valued, ensuring clear and effective interaction with team members and clients.

When you join our team: 

• We'll empower you to learn and grow the career you want. 

• We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words. 

• As part of our global team, we'll support you in shaping the future you want to see. 

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact

Working Arrangement