Buyer's Agent Support

Research, Connect, and Drive Australian Property Deals

From research to real deals, you'll orchestrate the flow of Australian property and mortgage transactions. Experience a global career firsthand, mastering financial strategies, building networks, and taking your expertise to the next level in high-value real estate operations.

Your Role at a Glance

Be part of our client's team as a Buyer's Agent Support and Mortgage Broking Assistant. You'll call Australian selling agents, research on- and off-market properties, maintain property and client pipelines, prepare briefs, support mortgage applications, and handle administrative tasks-helping clients secure properties while building your international career.

Career Snapshot

Employment type: Full Time

Shift: Day Shift, Weekends Off; 9:00am - 6:00pm (AEDT)

Work setup: Work from Home

Why This Role is Rewarding

• Competitive salary package
• Permanent WFH arrangement
• HMO coverage with free dependent upon regularization
• Prime office location in Makati (Easy access to MRT stations, restaurants, and banks)
• Fixed weekends off
• Salary Advance Program through our banking partner (Eligibility and approval subject to bank assessment. Available to account holders with minimum of 6 months company tenure.)
• Unlimited upskilling through Emapta Academy courses (Want to know more? Visit )
• Free 24/7 access to our office gyms (Ortigas and Makati) with a free physical fitness trainer
• Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more)
• Unlimited opportunities for employee referral incentives across the organization
• Standard government and Emapta benefits
• Total of 20 annual leaves to be used on your own discretion (including 5 credits convertible to cash)
• Fun engagement activities for employees
• Mentorship and exposure to global leaders and teams
• Career growth opportunities
• Diverse and supportive work environment

Qualifications That Will Make You Shine

• Excellent spoken English with a confident, friendly, and professional phone presence
• Minimum 2 years cold calling experience in real estate, sales, or lead generation
• Highly organized with strong attention to detail
• Ability to work independently without micromanagement
• Professional written and verbal communication skills
• Fast learner with initiative and a problem-solving mindset
• Strong time management and ability to prioritize tasks

Preferred / Highly Favoured:

• Experience working in an Australian mortgage broking business
• Experience using SalesTrekker
• Familiarity with:
• Ordering valuations and pricing
• Researching lender policies
• Quickli reporting
• Lender portals
• Aggregator compliance
• Experience working with Australian real estate or property investment clients

Technical Skills:

• Proficient in Microsoft Office (Word, Excel, Teams, Outlook)
• Strong general IT literacy, including file organization and cloud systems

Personal Attributes:

• Proactive and self-motivated
• Confident on the phone
• Comfortable communicating with real estate agents
• Highly organized

What You'll Do Every Day

Buyer's Agency - Property Research & Agent Outreach (Primary Task)

• Make outbound calls to selling agents across Australia daily
• Introduce buyer's agency professionally and build strong working relationships
• Request details on on-market, pre-market, and off-market properties
• Follow up consistently with agents to maintain relationships and secure opportunities
• Gather property information, including price guides, disclosures, rental estimates, and property details
• Maintain property and client pipeline spreadsheets and update CRM daily
• Prepare property briefs and summaries for the buyer's agent
• Schedule inspections, private viewings, and agent callbacks
• Track all agent engagement and conversion metrics

Mortgage Broking Support (Trainable, experience preferred)

• Update and manage client applications in SalesTrekker
• Order pricing, valuations, and supporting documents
• Check lender requirements, policy notes, and servicing rules
• Run Quickli reports and enter data accurately
• Prepare loan application files for broker review
• Assist with document collection and compliance tasks
• Follow aggregator and lender compliance processes
• Send follow-up emails for outstanding documents
• Maintain clean, audit-ready digital files

Administrative & Operational Support

• Manage calendars, reminders, and booking schedules
• Prepare client-ready documents and research summaries
• Use Microsoft Word, Excel, Teams, SharePoint, and Outlook efficiently
• Maintain accurate data entry and organize digital folders
• Handle general administrative duties required by the business
• Monitor emails and messages and escalate as required
• Assist with ad-hoc tasks to support business operations

About Our Client

Our client is a leading property finance and mortgage broking firm in Australia, specialising in helping clients secure tailored property financing solutions. They create personalized acquisition strategies, structure loans for efficiency and flexibility, and guide clients through every step of the process. With access to over 40 lenders and a trusted network of property professionals, they prioritize clients' best interests, provide transparent advice, and empower everyday Australians to invest in property and achieve long-term financial goals.

Welcome to Emapta Philippines

Join a team that values camaraderie, excellence, and growth. Recognized as one of the Top 20 Dream Companies of Filipinos in 2024, Emapta stands proudly alongside industry giants, offering stability and exciting global career opportunities. Your career flourishes here with competitive compensation, international clients, and a work culture focused on collaboration and innovation. Work with global clients across industries, supported by a stable foundation and like-minded professionals passionate about making an impact. We empower your success with opportunities for personal and professional development in an inclusive environment.

Apply now and be part of the #EmaptaEra