Data Operation Specialist

2 days ago

Work from Home, Philippines Neowork Full time $50,000 - $70,000 per year

We're looking for a Data Operations Specialist to join our team supporting a U.S.-based client. The ideal candidate has strong technical and analytical skills, excellent attention to detail, and experience working with large datasets, CRM systems, and data quality processes.

Key Responsibilities

  • Clean, validate, and standardize large datasets (names, addresses, emails, phone numbers)
  • Manage and update CRM records (Blackbaud Raiser's Edge NXT or similar)
  • Perform data imports/exports and ensure data integrity across multiple systems
  • Conduct data verification, deduplication, and record enhancement using online research
  • Prepare and execute queries, reports, and exports for donor/member databases
  • Document processes, maintain audit trails, and report data quality metrics

Requirements

Core Skills & Experience

  • Advanced Excel/spreadsheet proficiency (VLOOKUP, XLOOKUP, Pivot Tables, Data Validation)
  • Familiarity with CRM or database systems (Raiser's Edge NXT preferred)
  • Strong understanding of data structures, normalization, and field mapping
  • Experience in data cleansing, reconciliation, and quality control
  • Excellent written communication and documentation skills
  • Prior experience with nonprofit or donor databases is a plus

Soft Skills

  • High attention to detail and accuracy
  • Strong problem-solving and time management
  • Adaptable to multiple systems and feedback
  • Comfortable working independently in a remote environment

Benefits

  • We offer health insurance for contractors
  • Holiday Extra Pay
  • The work hours generally align with standard business hours in the US, with some potential flexibility depending on the client's needs.
  • This is a 100% home-based position
  • We prioritize the mental health of our team members and offer mental health days to support their well-being.
  • In addition to the base salary, performance-based incentives are provided.
  • There is an annual review and appraisal process in place.
  • There are ample opportunities for professional growth and advancement within the company.

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