Cloud Operations Engineer

About Netskope
Today, there's more data and users outside the enterprise than inside, causing the network perimeter as we know it to dissolve. We realized a new perimeter was needed, one that is built in the cloud and follows and protects data wherever it goes, so we started Netskope to redefine Cloud, Network and Data Security.

Since 2012, we have built the market-leading cloud security company and an award-winning culture powered by hundreds of employees spread across offices in Santa Clara, St. Louis, Bangalore, London, Paris, Melbourne, Taipei, and Tokyo. Our core values are openness, honesty, and transparency, and we purposely developed our open desk layouts and large meeting spaces to support and promote partnerships, collaboration, and teamwork. From catered lunches and office celebrations to employee recognition events and social professional groups such as the Awesome Women of Netskope (AWON), we strive to keep work fun, supportive and interactive. Visit us at Netskope Careers. Please follow us on LinkedIn and .

Job Summary
We are seeking a skilled and proactive Cloud Operations Engineer to join our team and be a part of our Data Operations Team in building and maintaining robust, scalable, and secure cloud-based infrastructure. The ideal candidate will have expertise in cloud platforms, automation, and DevOps practices to ensure the seamless operation of data pipelines, analytics platforms, and other critical systems.

This role requires close collaboration with data engineers, analysts, and cross-functional teams to optimize cloud infrastructure, improve performance, and ensure compliance with security and privacy standards.

Responsibilities

• Design, deploy, and maintain scalable cloud solutions across platforms like AWS, Azure, or GCP to support data operations workflows.
• Develop and manage infrastructure using tools such as Terraform, CloudFormation, or Ansible to ensure consistency and automation.
• Implement and maintain monitoring and logging frameworks (e.g., Prometheus, Grafana, CloudWatch) to ensure optimal system performance and cost efficiency.
• Collaborate with the Data Operations Team to ensure reliable and efficient operation of ETL pipelines and analytics platforms.
• Build and maintain CI/CD pipelines to streamline deployment processes for data and cloud infrastructure.
• Implement best practices for security, including identity and access management (IAM), encryption, and compliance with data protection regulations.
• Automation: Automate routine operational tasks to reduce manual effort and improve reliability.
• Incident Management: Troubleshoot and resolve cloud infrastructure-related issues to minimize downtime and disruptions to data workflows.
• Collaboration: Work closely with data engineers, software developers, and other stakeholders to ensure infrastructure aligns with business and technical requirements.
• Research and Innovation: Stay updated on emerging cloud and DevOps technologies to drive continuous improvement and innovation.

Requirements

• Education: Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience).
• 5+ years of experience in an IT Engineering role
• Proven experience managing cloud infrastructure on AWS, Azure, or GCP.
• Strong background in DevOps practices and tools (e.g., Jenkins, GitLab CI/CD).
• Hands-on experience with Infrastructure-as-Code (IaC) tools like Terraform, CloudFormation, or Ansible.
• Familiarity with data operations workflows, ETL processes, and big data tools (e.g., Apache Spark, Snowflake, or Databricks).
• Proficiency in scripting and automation using Python, Bash, or similar languages.
• Experience with containerization tools (e.g., Docker) and orchestration platforms (e.g., Kubernetes).
• Knowledge of system monitoring and logging tools and best practices.
• Solid understanding of networking, security, and cloud cost optimization.
• Excellent problem-solving and decision-making abilities.
• Strong communication skills and ability to collaborate with cross-functional teams.
• Self-motivated, adaptable, and detail-oriented.
• Fluent in English

Preferred Qualifications

• Certifications such as AWS Certified DevOps Engineer, Azure DevOps Engineer Expert, or Kubernetes CKA/CKAD.
• Advanced experience with Jenkins pipeline configurations, scripting, and integrations with other tools.
• Familiarity with serverless frameworks and architecture.
• Knowledge of security best practices, such as vulnerability scanning and compliance standards (e.g., ISO 27001, SOC 2).
• Experience with database administration and optimization for relational and NoSQL databases.

Netskope is committed to implementing equal employment opportunities for all employees and applicants for employment. Netskope does not discriminate in employment opportunities or practices based on religion, race, color, sex, marital or veteran statues, age, national origin, ancestry, physical or mental disability, medical condition, sexual orientation, gender identity/expression, genetic information, pregnancy (including childbirth, lactation and related medical conditions), or any other characteristic protected by the laws or regulations of any jurisdiction in which we operate.

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