Urgent Hiring

1 week ago

Mandaluyong City, National Capital Region, Philippines EastWest Bank Full time ₱600,000 - ₱1,000,000 per year
About the Job

Location: Mandaluyong and Makati City
Corporate Title: Quality Assurance Officer
Work Arrangement: Onsite

Our Consumer Lending team is looking for experienced professionals to join us in Mandaluyong and Makati City with the role of Quality Assurance Officer.

As a Quality Assurance Officer, you will ensure the accurate and timely execution of quality assurance, compliance, and governance tasks within the Consumer Collections Grouphelping the team meet SLAs for day-to-day operations while upholding regulatory standards. Your role supports the effective implementation of collection strategies and promotes a customer-first mindset through the review of financial and non-financial requests and consistent quality checks on deliverables.

Your dream. Our focus.

East West Banking Corporation (EastWest) is one of the largest universal banks in the Philippines, and is committed to continuously invest in people and in process, product, and service enhancements, and embrace new ideas to enhance the EastWest experience.

We empower our employees to drive their careers and are committed to provide the runway for them to grow. We value teamwork and individual initiative. Join us and be part of a highly engaged team, and a workplace that promotes development and goal attainment.

Whether you're just starting out, or already a seasoned professional, EastWest can help you unleash your potential, and bridge the gap between dream to success.

What the role will entail

  • Ensure accurate and timely processing of quality assurance, compliance, and governance deliverables.

  • Adhere to agreed SLAs for various business-as-usual (BAU) activities within the Consumer Collections Group.

  • Ensure effective and efficient execution of collection strategies in accordance with BSP policies and other regulatory requirements.

  • Foster a "customer is first" culture in the delivery of the main job purpose.

  • Review, process, and monitor the resolution of financial and non-financial requests within the division, following SLA guidelines.

  • Conduct quality assurance checks during the completion of deliverables.

What were looking for

  • Hold a bachelor's degree from any 4-year course.

  • Possess a minimum of three (3) years of collections experience in a mid-management role, specifically with a consumer loan product.

  • Demonstrate knowledge of the Consumer Credit Cycle.

  • Familiarity with BSP Regulations and other relevant internal and external policies of the bank.

  • Proficient in MS Office applications.

  • Open to working at Filinvest Building, Mandaluyong, near MRT Ortigas Station.

What you can expect from joining our team

  • Career development and training opportunities

  • Competitive salary package and benefits

  • Performance-based incentives and recognition programs to reward high-performing individuals

  • Opportunity to work with industry experts and be mentored by them

  • Defined career progression paths to guide you in your professional growth

  • URGENT HIRING

    2 weeks ago

    Makati City, National Capital Region, Philippines Alliance Division - Megaworld Alpha Full time

    URGENT HIRING | SALES MANAGER (Makati-Cavite based)Alliance Division - Megaworld Alpha is currently looking for talented and dynamic individual to join our sales team todayRequirements:Obtained at least 72 unitsExcellent communication and presentation skillsHas knowledge on Digital MarketingCompetitive, result-oriented and goal-orientedWhat you'll be...

  • Urgent Hiring 50 Part-time Virtual Agents

    4 days ago

    Mandaluyong City, National Capital Region, Philippines HANNAH JOY BERNARDO INSURANCE AGENT Full time ₱40,000 - ₱80,000 per year

    Urgent Hiring: Part-time Virtual Sales/Insurance Agent (50 slots available)Qualifications:College graduate (any major) or graduating studentNo sales experience needed

  • Urgent Hiring

    1 week ago

    Mandaluyong City, National Capital Region, Philippines iCrescendo INC. Full time ₱25,000 per year

    WAVE 1 - RAMP HIRING (September Class)Join to our team to unlock Career growth and work life balance and dedicated to providing world-class customer support services. We are currently looking for passionate and detail-oriented individuals to join our team as Customer Service Representatives.Qualification:Must have at least 6 Months BPO/Call Center...

  • URGENT HIRING| Encoder

    1 week ago

    Quezon City, National Capital Region, Philippines Orbit Teleservices - NCR Full time ₱18,000 - ₱28,000 per year

    WANT TO GET HIRED ASAP? GRAB OUR JOBS TODAY AND BE PRIORITIZED DURING THE PROCESS. LEARN MORE ABOUT OUR JOB VACANCIES BELOW.We are continuously looking for top talents to join our team - URGENT HIRING| Encoder (PURE NON VOICE) - DAYSHIFT Acct. We achieve stability in our organization by treating our employees the same way we treat our valued clients, with...

  • Chief Officer – BULK VESSEL

    3 weeks ago

    Mandaluyong City, National Capital Region, Philippines Seaman Job Hiring Full time

    SEAMAN JOB HIRING PH – 2023 Job Openings URGENT HIRING We are looking for officers with BULK VESSEL EXPERIENCE : Master Chief Officer Chief Engineer 1st Assistant Engineer 2nd Assistant Engineer Company Contact Details: Company: EASTGATE MARITIME CORPORATION Address: EASTGATE CENTRE, 169 EDSA, MANDALUYONG CITY Emails: (emailprotected),...

  • Chief Officer – BULK VESSEL

    2 weeks ago

    Mandaluyong City, National Capital Region, Philippines Seaman Job Hiring Full time

    SEAMAN JOB HIRING PH – 2023 Job OpeningsURGENT HIRINGWe are looking for officers with BULK VESSEL EXPERIENCE:MasterChief OfficerChief Engineer1st Assistant Engineer2nd Assistant EngineerCompany Contact Details:Company: EASTGATE MARITIME CORPORATIONAddress: EASTGATE CENTRE, 169 EDSA, MANDALUYONG CITYEmails: [emailprotected], [emailprotected],...

  • NURSE (Clinic) URGENT HIRING

    1 week ago

    Quezon City, National Capital Region, Philippines Medico Global Group Inc. Full time ₱200,000 - ₱250,000 per year

    Urgent HiringLocation: Quezon CityWorking Schedule: Monday to Saturday (9:00 am - 5:00 pm)Responsibilities:Provide direct patient care, including assessments, medication administration, and treatment interventions. Collaborate with healthcare professionals to plan and execute patient care plans.Monitor and record patient vital signs, medical history, and...

  • urgent hiring

    1 week ago

    Makati City, National Capital Region, Philippines Anyone Can Cook Inc Full time ₱150,000 - ₱2,800,000 per year

    Purple Oven is Hiring [LONG-TERM] [FULL-TIME] [START ASAP] Naghahanap/Looking for STORE CREW AT MAKATINo experience requiredStrong leader with excellent customer service.With a jolly personality & great communication skillsAt least SHS graduatePreferably with motorcycle / own vehicle, parking will be provided

  • urgent hiring

    1 week ago

    Quezon City, National Capital Region, Philippines Anyone Can Cook Inc Full time $2,000 - $3,000 per year

    Purple Oven is Hiring [LONG-TERM] [FULL-TIME] [START ASAP] Naghahanap/Looking for STORE CREW.No experience requiredStrong leader with excellent customer service.With a jolly personality & great communication skillsAt least SHS graduatePreferably with motorcycle / own vehicle, parking will be provided

  • urgent hiring

    1 week ago

    Quezon City, National Capital Region, Philippines Anyone Can Cook Inc Full time ₱150,000 - ₱2,800,000 per year

    Purple Oven is Hiring [LONG-TERM] [FULL-TIME] [START ASAP] Naghahanap/Looking for STORE CREW AT TEMPLE DRIVENo experience requiredStrong leader with excellent customer service.With a jolly personality & great communication skillsAt least SHS graduatePreferably with motorcycle / own vehicle, parking will be provided