Warranty Personnel

2 days ago

Ayala Alabang, National Capital Region, Philippines RCREIGN Manpower Agency Full time ₱800,000 - ₱1,200,000 per year

  • Receive, review, and process warranty claims from service and parts departments

  • Ensure all warranty submissions are complete, accurate, and submitted on time

  • Coordinate with mechanics/technicians for required diagnostic reports and photos

  • Interpret warranty policies of different car brands or suppliers and ensure compliance

  • Communicate with manufacturers or suppliers regarding claim status or disputes

  • Monitor warranty claim progress and follow up on approvals, rejections, or payments

  • Maintain organized records of all warranty documents, parts, and labor details

  • Reconcile warranty parts returns and submit them within deadlines

  • Train or guide internal staff on proper documentation and procedures for warranty claims

  • Provide customer assistance related to warranty terms, coverage, and status updates

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