Booking Specialist

Overview

We are looking for a skilled
Travel Agent / Booking Specialist
with strong experience in handling travel reservations, ticketing, and customer coordination. The ideal candidate is detail-oriented, knowledgeable in travel systems, and capable of delivering excellent customer service.

Key Responsibilities

• Handle end-to-end booking for flights, hotels, transportation, and travel packages.
• Assist clients with travel inquiries, itinerary planning, and reservation changes.
• Process ticket issuance, rebooking, cancellations, and refunds.
• Utilize
  GTS/GDS systems
  for booking and managing travel reservations.
• Ensure accuracy of travel details, pricing, and documentation.
• Provide timely and professional communication to clients.
• Maintain records of bookings, invoicing, and client preferences.

Qualifications

• 3–5 years of experience
  as a Travel Agent or Booking Specialist.
• Must have hands-on experience in booking tickets
  (airline, hotel, or related travel services).
• Required:
  Experience using
  GTS or GDS platforms
  (e.g., Amadeus, Sabre, Galileo).
• Strong attention to detail and excellent organizational skills.
• Good communication and customer service skills.
• Ability to handle multiple bookings and work in a fast-paced environment.
• Problem-solving skills for resolving travel-related concerns or booking errors.

Nice-to-Have

• Experience working with international clients.
• Knowledge of travel regulations, policies, and visa requirements.
• Ability to upsell travel packages and add-on services.