Customer Experience

4 days ago

Taguig, National Capital Region, Philippines CRIF Full time ₱250,000 - ₱500,000 per year

COMPANY DESCRIPTION

CRIF is a global leader in credit bureau, business information, and credit risk management solutions. We elevate businesses to the next level with an expert blend of data and analytics. Through data-driven insights, we empower businesses to make confident, sustainable decisions across the credit lifecycle, while mitigating risk and fueling growth.

Headquartered in Italy with more than 6,000 professionals worldwide, we operate in 37 countries across four continents. We have a strong presence in Asia with regional headquarters in Singapore, as well as offices in key cities including, Dushanbe, Hanoi, Ho Chi Minh City, Jakarta, Kaohsiung, Kuala Lumpur, Manila, Mumbai, Pune, Taipei, Taichung, Tashkent, Tokyo and Zhongli.

Job Overview:

CRIF is seeking a Customer Experience I for Synesgy, our ESG platform. The role involves providing exceptional customer support, conducting training sessions, and ensuring data quality for both customers and suppliers. If you have strong communication skills and a keen eye for detail, we invite you to be part of our team.

CUSTOMER EXPERIENCE - SYNESGY

Key Responsibilities:

-Deliver excellent customer service to clients and their suppliers.

-Conduct training sessions on the Synesgy ESG platform as needed.

-Assist customers and suppliers in completing the ESG questionnaire (training provided).

-Perform data quality checks on submitted documentation.

Requirements

-1-2 years of work experience in structured corporate environment (f.e. BPO)

-Excellent English communication skills (written and verbal) to interact with Internal Stakeholders and Customers globally

-Proactivity & attention to detail

-Nice to have: working knowledge of ESG

-Willing to work on mid-shift

  • Customer Experience

    2 weeks ago

    Taguig, National Capital Region, Philippines Unilever Full time ₱1,200,000 - ₱2,400,000 per year

    WHY THIS ROLE MATTERS Customers expect speed, accuracy, and reliability. This role ensures that every Supply Chain decision translates into a better customer experience and measurable business growth for Modern Trade customers. By bridging customer insights with operational execution, you will reduce friction, improve service KPIs, and unlock revenue...

  • Customer Experience

    2 weeks ago

    Taguig, National Capital Region, Philippines Unilever Full time ₱1,200,000 - ₱2,400,000 per year

    WHY THIS ROLE MATTERSCustomers expect speed, accuracy, and reliability. This role ensures that every Supply Chain decision translates into a better customer experience and measurable business growth for Modern Trade customers. By bridging customer insights with operational execution, you will reduce friction, improve service KPIs, and unlock revenue...

  • Customer Experience Supervisor

    2 weeks ago

    Taguig, National Capital Region, Philippines Sika AG Full time ₱600,000 - ₱1,200,000 per year

    Company DescriptionWith over 100 years of experience, Sika is a worldwide innovation and sustainability leader in the development and production of systems and products for commercial and residential construction, as well as the transportation, marine, automotive, and renewable energy manufacturing industries. Sika has offices in over 103 countries with over...

  • Customer Experience Supervisor

    4 days ago

    Taguig, National Capital Region, Philippines Sika AG Full time

    Company Description With over 100 years of experience, Sika is a worldwide innovation and sustainability leader in the development and production of systems and products for commercial and residential construction, as well as the transportation, marine, automotive, and renewable energy manufacturing industries. Sika has offices in over 103 countries with...

  • Customer Experience Supervisor

    4 days ago

    Taguig, National Capital Region, Philippines Sika Corporation Full time

    Company DescriptionWith over 100 years of experience, Sika is a worldwide innovation and sustainability leader in the development and production of systems and products for commercial and residential construction, as well as the transportation, marine, automotive, and renewable energy manufacturing industries.Sika has offices in over 103 countries with over...

  • Customer Experience Supervisor

    4 days ago

    Taguig, National Capital Region, Philippines Sika Full time

    Company DescriptionWith over 100 years of experience, Sika is a worldwide innovation and sustainability leader in the development and production of systems and products for commercial and residential construction, as well as the transportation, marine, automotive, and renewable energy manufacturing industries.Sika has offices in over 103 countries with over...

  • Customer Experience Associate

    2 weeks ago

    Taguig, National Capital Region, Philippines HelloConnect Full time ₱300,000 - ₱600,000 per year

    About Us*HelloConnect*HelloConnect is a subsidiary of HelloFresh, founded to address years of challenges faced in its own customer care. Leveraging our extensive experience in developing customer care tailored to the immediate needs of HelloFresh, our solutions are hyper-focused on serving high-growth companies. Located in Manila, Philippines, we are now...

  • Customer Experience Associate

    2 weeks ago

    Taguig, National Capital Region, Philippines HelloConnect, Inc. Full time ₱900,000 - ₱1,200,000 per year

    About Us*HelloConnect*HelloConnect is a subsidiary of HelloFresh, founded to address years of challenges faced in its own customer care. Leveraging our extensive experience in developing customer care tailored to the immediate needs of HelloFresh, our solutions are hyper-focused on serving high-growth companies. Located in Manila, Philippines, we are now...

  • Customer Experience Associate

    1 week ago

    Taguig, National Capital Region, Philippines HelloConnect Inc. Full time ₱400,000 - ₱600,000 per year

    About UsHelloConnectHelloConnect is a subsidiary of HelloFresh, founded to address years of challenges faced in its own customer care. Leveraging our extensive experience in developing customer care tailored to the immediate needs of HelloFresh, our solutions are hyper-focused on serving high-growth companies. Located in Manila, Philippines, we are now...

  • Lead-Customer Experience

    6 hours ago

    Taguig, National Capital Region, Philippines Sutherland Full time ₱250,000 - ₱500,000 per year

    Company Description Sutherland is a digital transformation company focused on delivering exceptional experiences for both customers and employees. For 36 years, we have been entrusted with caring for our clients' and customers - a responsibility we believe we should earn every day. We are dedicated to making those experiences as delightful as possible -...