Telecollector

REQUIREMENTS:

• With Excellent verbal and written communication skills
• Intermediate level in MS Office
• Open for fresh graduates

DUTIES & RESPONSIBILITIES

• Ensure that all clients are reminded of their amortization through text or call.
• Maintain a positive and cooperative tone at all times with the borrowers and deals with borrowers in a manner which shows empathy, tact and professionalism.
• Ensure compliance on using the standard text format and outgoing call content.
• Determine reason for default of the delinquent borrowers
• Review and analyze the payment record of each account in order to apply necessary collection measures. Recommend solutions/ actions and ensure that handling for each call scenarios are implemented within the day and able to track the result.
• Coordinate with concerned departments to determine best approach for resolving issues.
• Provide call status report on a daily basis.
• Performs other duties and responsibilities as may be assigned by an appropriate authority.

Job Types: Full-time, Permanent

Pay: Php16, Php18,000.00 per month

Work Location: In person