Branch Manager

Join a purpose-driven company helping OFWs achieve their dreams. Global SME Loans Inc. offers a supportive team, professional growth, and a chance to make a real difference.

KEY RESPONSIBILITIES:

• Manages and oversees the branch and subordinates to ensure effective completion of their responsibilities.
• Establishes work standards, performance measures, goals and objectives
• Assigns deliverables/tasks to subordinates
• Evaluates work performance, tracks and reviews work progress of subordinates
• Provides direction and guidance
• Coaches, counsels and motivates subordinates
• Recommends personnel action/movement
• Interviews prospective employees for the department and recommends hiring
• Conducts job orientation and technical trainings
• Identifies and recommends training program/seminar for staff development
• Recommends disciplinary actions as needed in concurrence with the Immediate Superior
• Responsible for attaining the branch monthly target set by the Management
• Monitors daily production and loan releases to ensure growth of the branch
• Plans, creates and implements programs/processes for branch employees and clients
• Maintains good business partnership with Loan Specialist, agency and banks
• Implements the business plans and programs designed by the Marketing Group
• Credit approving authority (upon qualification based on performance)
• Delivers marketing activities within the approved budget
• Conducts meetings, seminars and orientations for Loan Specialists
• Reports regularly the performance of branches to the Immediate Superior
• Ensures that quality service to customers/clients is consistently applied
• Handles clients complaints or concerns escalated by the staff
• Represents the branch during Management Committee meetings and other internal/external meetings.
• Performs other work-related functions and duties that may be assigned.

KEY QUALIFICATIONS:

• Preferably with degree in Business Management, Sales or Marketing, or other related course.
• Preferably has 1-3 years experienced as a Branch Manager
• Should have technical marketing skills, relevant product and industry knowledge
• Should be a strategist and is capable to think out-of-the-box.
• Has excellent communication skills (both written and oral), decision-making skills, problem solving skills, presentation skills, training skills, interpersonal skills and networking skills
• Capable to solve amicably customer's/client's complaints
• Should be persuasive, goal-oriented, assertive, creative, innovative, adaptable and analytical
• Has the ability to work under pressure and handle challenging situations.
• Computer-proficient

ADDITIONAL BENEFITS:

• Leaders Leave
• Car Plan

At GSLI, we foster a positive and disciplined work culture where your contributions truly matter. Our team lives by our core values — integrity, focus, and care — and we empower employees to grow with us.

Job Type: Full-time

Pay: From Php23,000.00 per month

Benefits:

• Additional leave
• Company events
• Flextime
• Health insurance
• Opportunities for promotion
• Paid training
• Pay raise
• Promotion to permanent employee

Ability to commute/relocate:

• Tanay: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• Bachelor's (Preferred)

Experience:

• Customer service: 1 year (Required)

Willingness to travel:

• 100% (Preferred)

Work Location: In person