Shopify Technician

We are looking for a skilled
Shopify Technician
to maintain, optimize, and troubleshoot Shopify stores. This role is ideal for someone with strong technical skills, e-commerce experience, and the ability to identify and resolve issues quickly.

Key Responsibilities

Store Maintenance & Troubleshooting

• Check for and resolve site errors, broken links, or display issues
• Optimize store speed, performance, and mobile responsiveness
• Update Shopify themes and apps with necessary patches and bug fixes
• Clean up unused apps and code that may slow down the site

Checkout, Orders & Integrations

• Test checkout flow including discount codes, shipping rates, and payments
• Ensure orders are syncing correctly with payment gateways and third-party apps
• Troubleshoot integration issues (email, SMS, loyalty, reviews, etc.)
• Install and configure new apps for marketing or operational needs

Inventory & Product Optimization

• Monitor and fix inventory syncing issues with fulfillment systems or supplier apps
• Optimize product listings (images, descriptions, SEO keywords, tags)
• Implement conversion improvements such as upsell apps or better page layouts

Site Audits & Analytics

• Run full website audits for speed, SEO, UX, and broken links
• Review store analytics (abandoned carts, bounce rates, top-performing pages)
• Update shipping, tax, and payment settings as needed

Marketing & Tracking Setup

• Coordinate with the marketing team for pixel/tracking setup (Facebook, TikTok, GA4)
• Support email and SMS marketing integration (Klaviyo preferred)

Experience & Proficiency

• Strong English communication skills (written and verbal)
• Social media management or digital marketing experience (corporate or VA)
  IMPORTANT
• Proficient in Shopify and Klaviyo
  IMPORTANT
• Skilled in Canva and other editing tools
• Strong copywriting or AI prompting skills
• Experience using AI tools (content, copy, optimization tools)
• Tech-savvy, analytical, and detail-oriented