Hotel Manager

About us Nestled in the heart of Bukidnon's lush landscapes, Dahilayan Forest Park Resort is the country's premier mountain park destination. Renowned for its breathtaking scenery and exciting recreational activities, the resort provides a perfect haven for families and friends to create lasting memories. At Dahilayan, we go beyond leisure, fostering strong family connections and promoting a deeper appreciation for nature.

By combining exceptional hospitality with world-class facilities, we inspire a better world, one unforgettable experience at a time. Qualifications Bachelor's degree in Hospitality Management, Business Administration, or a related field. Proven experience (3-5 years) in hotel operations or a supervisory role.

Strong leadership and decision-making skills. Excellent communication and interpersonal abilities. Proficient in hotel management systems and software.

Strong organizational and problem-solving skills. Ability to analyze performance metrics and implement strategies for improvement. Key Responsibilities Oversee and manage all aspects of hotel operations, including front office, housekeeping, and laundry departments, ensuring seamless coordination and efficiency.

Provide leadership and guidance to department heads, fostering a collaborative environment and ensuring alignment with the hotel's goals and objectives. Develop and implement strategic plans to enhance the hotel's overall performance, including guest satisfaction, operational efficiency, and profitability. Monitor daily operations to ensure adherence to quality and service standards, addressing any issues promptly.

Analyze financial and operational performance metrics, identify areas for improvement, and develop actionable plans to optimize outcomes. Ensure compliance with safety, health, and regulatory standards across all departments. Collaborate with marketing and sales teams to drive revenue growth and promote the hotel's brand.

Conduct regular meetings with department heads to review goals, share updates, and ensure smooth communication. Handle guest feedback, complaints, and special requests professionally to maintain a high standard of customer service. #J-18808-Ljbffr