Account Manager

1 week ago

Cabuyao, Calabarzon, Philippines Interphil Laboratories, Inc. Full time

Basic Function:

Manages the end to end functions of customer accounts to ensure that overall business targets are achieved. These responsibilities include client relations, order management, materials procurement, and order fulfillment.

Job Description:

  1. Reviews, validates and encodes Client's Purchase Order/forecast in conformance to the following:

a. cPO Reference Number

b. cPO Due Date

c. Product Name

d. Batch Size/Order Quantity

e. CPR validity

f. Additional instructions provided by client

  1. Updates and submits weekly order status report to client using established methods, tools, and system in identifying completeness of materials and production schedule

  2. Ensures clients' compliance to the following:

a. Submission of cPO every month (covering 3 months horizon)

b. Submission of Forecast every month (3-4 months firm and 12 months rolling);

c. On-time delivery of all client supplied materials

  1. Submits monthly Service Level report and highlights issues and concerns to internal Suppliers / Customers.

  2. Acquires product knowledge for clients being handled.

  3. Maintains confidentiality of classified information

  4. Conducts regular coordination meeting and Business Reviews with Client to present Service Level and overall Business performance

  5. Provides client with updated Accounts Receivables for timely payment and reconciliation.

  6. Monitors expiring and rejected materials and requests client disposition.

  7. Monitors inventory level and works with internal organization to make sure the level is within the limits.

  8. Manages artwork development and revisions in collaboration with Client Regulatory and Product Management Team.

  9. Converts Purchase Requisition (PR) generated by SAP based on Material Requirement Plan (MRP).

  10. Creates Purchase Order (PO) in SAP and ensures completeness and accuracy of information based on List of Approved Suppliers, Approved Billing Price (BP), Minimum Order Quantity (MOQ), rounding value, required delivery date, impact, etc. Reviews and electronically signs the Purchase Order (PO) before submission to authorized signatories for approval. If supplier's quoted price is greater that the approved Billing Price (BP), computes impact, log as Green Folder entry, and forwards to Product Costing for assessment.

  11. Issues approved Purchase Order to both local and international suppliers

  12. Monitors delivery of materials based on agreed delivery commitment with suppliers and updates internal order status report weekly.

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