Store Supervisor

4 days ago

Pagadian, Zamboanga Peninsula, Philippines Newtrends International Corporation Full time ₱400,000 - ₱800,000 per year

As a Store Supervisor, your primary responsibility is to oversee the daily operations of a retail store and ensure the efficient and effective functioning of the entire store. You will be responsible for managing a team of employees and providing excellent customer service.

  1. Team Management:


• Supervise and lead a team of sales assistants and cashiers, including training, and scheduling.


• Assign tasks and responsibilities to sales assistants and cashiers, and ensure they are carried out efficiently.


• Motivate and inspire the team to achieve sales targets and deliver exceptional customer service.


• Provide coaching, guidance, and feedback to staff to enhance their performance and professional development.

  1. Customer Service:


• Maintain a high standard of customer service by ensuring that all customers receive prompt and friendly assistance.


• Handle customer complaints and resolve issues in a timely and satisfactory manner.


• Train sales assistants and cashiers on effective customer service techniques and monitor their interactions with customers.


• Foster a customer-centric environment where customer satisfaction is a top priority.

  1. Store Operations:


• Oversee the daily operations of the store, including opening and closing procedures, cash handling, and inventory management.


• Ensure that the store is clean, well-maintained, and visually appealing to customers.


• Monitor and manage inventory levels, conduct regular stock checks, and place orders to replenish merchandise as needed.


• Implement loss prevention measures and ensure adherence to company policies and procedures.

  1. Sales and Performance:


• Set sales goals and targets for the store and work with the team to achieve them.


• Monitor sales performance, analyze trends, and implement strategies to drive sales growth.


• Utilize sales data to make informed decisions regarding product assortment, pricing, and promotions.


• Conduct regular performance evaluations for staff members and provide feedback on areas of improvement.

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