Franchise Trainor

DUTIES:

• Must have proper knowledge about the whole operations of the restaurant both Back and Front of the House.
• Must have the needed product knowledge related to the restaurant / brand.
• Assist the Franchise Relations Manager in training franchise' new employees on the restaurant's standard policies and procedures.
• Conduct effective induction and orientation sessions.
• Deploy a wide variety of training methods
• Strictly observe if all the franchise are following to these policies.
• Identify and assess current and future training needs through job analysis, performance appraisals and consultation with Franchise Relations Managers.
• Assist in developing the procedures to a much effective way for a best customer service that the restaurant can offer.
• Monitor and evaluate training program's effectiveness, success and ROI periodically and report on them
• Manage training budget.
• Provide opportunities for ongoing development
• Resolve any specific problems and tailor training programs as necessary
• Maintain a keen understanding of training trends, developments and best practices

QUALIFICATIONS:

• Proven work experience as a Training Staff/ Officer
• Experienced in a supervisory position in a food and beverage industry
• Excellent communication (and leadership) skills
• Ability to plan, multi-task and manage time effectively
• Strong writing and record keeping ability for reports and training manuals
• Good computer and database skills
• BS degree in Hotel and Restaurant Management is preferred

Job Types: Full-time, Permanent

Pay: Php18, Php25,000.00 per month

Benefits:

• Additional leave
• Company Christmas gift
• Company events
• Opportunities for promotion
• Paid training
• Pay raise
• Promotion to permanent employee
• Staff meals provided

Work Location: In person