ISeries Scheduling Operations

What You Will Do 

• Configure robot schedules as per approved iSeries patterns.

• Onboard, Maintain and support enterprise applications deployed on iSeries platforms.

• Keep applications and their environments secure by ensuring all vulnerability patches/fixes are applied before due dates. Responsibility includes identifying opportunities for Process Streamlining, Inventory Corrections, Coordination with 300+ Applications and Weekly/Monthly Reporting.

• Keep platforms and environments stable and available 24/7 by applying the latest industry trends in monitoring, alerting, and predicting possible issues and concerns. Analyze existing configurations and provide advice on possible improvements and environmental enhancements.

• Provide administration support for all iSeries services, including backup and recovery, and first level problem determination.

• Responsible for coordinating with multiple teams and groups for successful implementation of iSeries platforms standards and procedures and all integrations such Job Schedulers, Code migrations, Password Management utilities, security etc.

• Collaborate with Core IT teams; provide guidance utilizing networking, security, monitoring, and services.

• Oversee application environments build activities before go live, coordinate and plan go live activities and provide iSeries production support post application go live.

• Document environments build specifications, including diagrams, and scripts to automate processes.

• Assist technical teams in identifying appropriate approved iSeries Platform patterns to meet technical requirements.

• Create professional technical documentation.

• Collaborate with global resources outside of normal business hours (when needed)

• Participate in "non-business hours" on-call schedule.

• Accountable for system availability and stability of Production Environments

• Support SDLC and ITSM tools for the firm ensuring stability and best practices.

• Keep up with industry trends regarding APM, Observability and Telemetry products.

• Drive innovation and automation of supported products.

• Build and foster relationships with external LOBs for adoption of products.

• Establish Customer experience feedback loop.

• Establish a Continuous Improvement mindset amongst the team.

• Provide technology leadership across enterprise shared services products and platforms in partnership with senior architects and product managers.

What You Will Bring

Foundational Skills: 

You will have knowledge of one (1) or more of the following technology platforms:

• iSeries administration.

• BRMS

• Scheduling tools.

• Deployment of PTFs.

In addition to the foundational skills, we are looking for candidates that have some basic knowledge in other capabilities, including but not limited to:

• Mimix

• Working with multiple iSeries devices in remote locations.

• Working with colleagues in other continents and time zones.

• PKZip

• Thenon(change management tool)

• Falconstor Virtual tape library.

• HMC and VIOS configuration.

Technical Skills:

• Administrative & Troubleshooting knowledge of one or more of the abovementioned technologies.

• Proven IT track record, with hands-on software development or production infrastructure / operations role.

• Strong hands-on experience supporting iSeries platforms.

• Proficient in scripting with SEU or Websphere development studio in CL, RPG and SQL.

• Intermediate level of expertise in networking concepts.

• Excellent problem determination skills, the ability to debug complex-cross system problems, and document root cause including remediation, detection, and avoidance.

• Proven understanding hands-on experience providing support of iSeries Platform technologies.

• Practical experience with monitoring technologies i.e. Solarwinds, AppDynamics or ScienceLogic is desirable.

• Ability to set goals and project plans that align with organizational objectives.

• Strong ability to partner and influence at all levels.

• Strong understanding of product management and product/customer centric organizations.

• Ability to collaborate with high-performing teams and individuals throughout the firm to accomplish common goals.

• Understanding of the iSeries Platform, virtualization, and APIs Technologies

• Experience with agile and lean philosophies.

• Exceptional verbal and written communication skills and proven ability to build strong relationships with internal and external groups.

• Strong product sense coupled with an ability to take a developer perspective.

• Experience with process improvement, workflow, benchmarking and / or evaluation of business processes required.

• Understanding and experience of working and leading Agile teams. Familiar with CI/CD development in code management tools (Thenon)

• Ability to work independently and in a team with colleagues across the globe.

• Ability to manage multiple tasks concurrently.

• Self-starter; needs little administrative guidance.

• Energetic and eager to find solutions to complex problems.

• Ability to self-learn new technologies.