Contract Manager

At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal.

Job Description The B2B Contract Manager will be responsible for the contract lifecycle management of B2B specifically on customer contracts and managing every aspect including delivery (creation/ drafting), contract safekeeping, monitoring of performance aligned with best practices, and other success factors from new acquisitions to renewal, reviews and amendments to expiration aligned with B2B's goals and objectives.

DUTIES AND RESPONSIBILITIES:

• 100% accountability of all customer contracts

• Maintain full visibility and auditability of all contractual arrangements with B2B clients.

• Monitor active contracts to ensure timely renewals, appropriate terminations, and proper archiving.

• Ensure all contracts are compliant with internal policies and regulatory requirements in coordination with the legal and compliance units.

• Contract Lifecycle Management

• Manage the complete contract lifecycle — from initial drafting to review, execution, renewal, and termination — ensuring delivery within SLA.

• Establish and enforce processes and controls to successfully execute the end-to-end contract lifecycle management.

• Contract Management

• Responsible for drafting, reviewing, and coordinating feedback from internal stakeholders such as Sales, Product, Finance, and Legal.

• Legal Coordination and Stakeholder Management

• Act as the central legal support for reviews and approvals across commercial and legal stakeholders.

• Maintain close collaboration with the Legal unit, escalating material legal issues for faster resolution.

• Exercise legal judgment and decision-making on specific contractual articles, as authorized by CLSG.

• Continuous Standardization and Improvement

• Develop, maintain, and improve contract templates, clause libraries, and negotiation playbooks to support consistent and scalable contract management.

• Implement process enhancements, including CLM tools and automation, in collaboration with Transformation team.

• Promote cross-functional understanding of contract workflows to increase organizational efficiency and compliance.

• Ensure quality output, consistency in contract language, and stakeholder responsiveness.

• Dedicate legal assistance for opportunities with complex contract requirements mostly coming from wholesale/hyperscaler accounts

Equal Opportunity Employer
Globe's hiring process promotes equal opportunity to applicants, Any form of discrimination is not tolerated throughout the entire employee lifecycle, including the hiring process such as in posting vacancies, selecting, and interviewing applicants.

Globe's Diversity, Equity and Inclusion Policy Commitment can be accessed here

Make Your Passion Part of Your Profession. Attracting the best and brightest Talents is pivotal to our success. If you are ready to share our purpose of Creating a Globe of Good, explore opportunities with us.

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