csr

7 days ago

Taguig, National Capital Region, Philippines Primus@ Knowledge Specialist Full time ₱400,000 - ₱600,000 per year

Job Description:

  • Customer Interaction: Manage a high volume of incoming calls, chats, emails, and social media messages, responding promptly to customer inquiries about loan products, application processes, and account management.
  • Issue Resolution: Resolve product or service issues by addressing customer complaints, determining causes, and providing effective solutions. Handle complaints professionally, offering appropriate alternatives within Service Level Agreements (SLAs).
  • Trust Building: Build and maintain trust-based relationships through open and interactive communication, engaging customers to provide exceptional service.
  • Reporting: Generate detailed product or service reports by analyzing customer information collected via the CRM system, contributing to team goals and performance targets.
  • Documentation: Document customer interactions, process accounts, and maintain accurate records in the CRM system, following established communication procedures, guidelines, and policies.
  • Policy Management: Manage policy changes and renewals effectively, offering accurate information about company policies and procedures as per FAQs and company resources.
  • Target Achievement: Achieve personal and team targets for call and inquiry handling, going above and beyond to meet customer needs.

Qualifications:

  • High school diploma or equivalent; a degree in finance, business, or a related field is a plus.
  • At least one year experience in customer service, preferably in the financial services or lending industry.
  • Proficiency in CRM software and Microsoft Office Suite.
  • Must be willing to work in a start-up environment.
  • Willingness to work a flexible and variable schedule.

  • CSR – Financial Services

    6 days ago

    Taguig, National Capital Region, Philippines Bill Gosling Outsourcing Full time

    Join our growing team as a Customer Service Representative in Taguig CityHandle inquiries from customers in a financial services account.Provide outstanding support and be rewarded with bonuses, perks, and growth opportunities.This is a full-time, onsite role at our BGC office.At least 2nd Year College (No BPO experience needed)SHS/HS Grad with 6 months BPO...

  • Mandarin CSR

    2 weeks ago

    Taguig, National Capital Region, Philippines Ayuda Business Management Solutions Inc. Full time ₱144,000 - ₱360,000 per year

    Position: Mandarin CSRSalary:Php 55,000 monthlyLocation: Taguig CitySet-up: OnsiteSchedule: NightshiftQualifications:Proficient in Mandarin and English languagesWith or without CSR experienceFamiliarity with Microsoft Office applications (Word, Excel)Professional and customer orientedCan work in NightshiftCan work in Taguig CityCan start ASAPJob Type:...

  • CSR - banking/cards

    2 weeks ago

    Taguig, National Capital Region, Philippines J-K International Language Center Full time ₱240,000 - ₱360,000 per year

    BENEFITS:HMO on day 1Vacation Leave CreditSick Leave Credits13th month payGovernment Mandated BenefitsCompany Profile: This IT Company has been in the industry for 60 years now and with headquarters in over 50 countries. This company is engage in technology services, AI, cloud and data.Position: CSRCompany Industry: IT CompanyOffice Address: Taguig or...

  • Dayshift CSR – Blended Account

    6 days ago

    Taguig, National Capital Region, Philippines Talent Tree Solutions Inc. Full time ₱228,000 - ₱264,000 per year

    We're looking for Customer Service Representatives (CSR) to join our BPO team in Taguig This is a blended account (calls, email, chat, and virtual support) with a predominantly dayshift schedule ideal for those seeking work-life balance while building a career in the call center industry.RequirementsSenior High School (SHS) graduates may applyAt least 1 year...

  • CSR – Disability Claims Account

    1 week ago

    Taguig, National Capital Region, Philippines AUMTREND PH INC Full time ₱300,000 - ₱600,000 per year

    Job DescriptionWe are seeking experienced and detail-oriented Customer Service Representatives to join our disability claims support team in BGC, Taguig City. This role is ideal for candidates with prior exposure to disability claims or related customer service fields.As a CSR, you will serve as the first point of contact for customers, handling insurance...

  • CSR Retirement LOB

    2 weeks ago

    Taguig, National Capital Region, Philippines Elevare dynamics Full time ₱360,000 per year

    / RequirementsRole: CSR Retirement LOBWork Set-up: OnsiteLevel: SPESite Location: TaguigSchedule: night shiftSalary: PHP 50,000Target Start date: 16-DecQualifications:• Must be a High School Graduate (Old Curriculum), Senior High School Graduate, or have completed at least 2 years in college with no back subjects• With Banking/Financial/Billing/Insurance...

  • Telemarketer / CSR

    1 week ago

    Taguig, National Capital Region, Philippines Docquity Full time ₱40,000 - ₱60,000 per year

    Key Responsibilities:Make outbound calls to prospective and existing customers to promote and sell company products/services.Answer incoming calls and respond to customer inquiries in a professional and courteous manner.Build and maintain strong relationships with clients to encourage repeat business.Meet and exceed daily/weekly/monthly call and sales...

  • CSR – Healthcare/RCM

    7 days ago

    Taguig, National Capital Region, Philippines Nezda Technologies, Inc. Full time ₱99,000 - ₱165,000 per year

    NOW HIRING: CSR – Healthcare (Revenue Cycle Management) | October 6 - START DATE Location: Taguig | Nightshift | OnsiteKickstart your career in healthcare support We are looking for Customer Service Representatives – Healthcare (Revenue Cycle Management) to join our team. Qualifications:Open to SHS graduatesAt least 6 months of BPO healthcare insurance...

  • CSR - Patient Care Coordinator

    1 week ago

    Taguig, National Capital Region, Philippines Alldigitech Manila Full time ₱150,000 - ₱250,000 per year

    About the roleAlldigitech Manila is seeking a friendly and customer-focused CSR - Patient Care Coordinator to join our fast-paced call centre team. In this full-time role, you will be responsible for providing exceptional customer service to our valued patients. The position is based in our Taguig City office.What you'll be doingHandling inbound calls from...

  • CSR - Customer Service Representative

    6 days ago

    Taguig, National Capital Region, Philippines BRISolutions - Bravissimo Resourcing, Inc. Full time ₱150,000 - ₱250,000 per year

    Job Opening: Customer Service Representative (CSR)Qualifications:HS/SHS/College GraduatesWith at least 6 months of BPO ExperienceAmenable to work onsite in TaguigApply todaycustomerservicejobs #customerservicerep #customerservicerepresentative #customerserviceprofessional #customerservicecareers #callcenterjobs #customersupport #hiringnow #jobsearch...