Canada HRO Comprehensive Services Team Leader
2 weeks ago
Train and Mentor. You will train and mentor team members, identify development needs, assist team members in creating their individual development plans, and coordinate additional training as needed with Director approval.
Evaluate Staff. You will evaluate associate performance and complete appraisals, including administering corrective action and performance improvement plans. You will have Hire/Fire authority with Human Resources and may have scheduling and succession planning responsibilities.
Partner Internally. Your understanding of the Business Unit's strategic goals allows you to function as a consultant and business partner to other groups within ADP and collaborate with peers to establish best practices.
Flex. As needed, you will participate in task forces, strategic initiatives, stretch assignments, and collaboration opportunities with other business units. QualificationsAt least 5 years of related work experience.
You have led and inspired people for at least 3 years.
You can work overtime hours during peak seasons.
Bachelor's degree or relative experience
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Makati City, National Capital Region, Philippines ADP Full time $120,000 - $240,000 per yearLead daily activities. You will provide leadership, guidance, and direction to team members. You will ensure work is prioritized to meet overall goals and is delivered on time with attention to quality standards. You will act as a backup for the Operations Manager. In that capacity, you will oversee the use of standard process workflows, manage escalated...
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HRO CS Benefits Team Leader
1 week ago
Makati City, National Capital Region, Philippines ADP Full time ₱5,000,000 - ₱10,000,000 per yearHRO CS Benefits Manual Carrier Updates-HRO CS Benefits Manual Carrier UpdatesA little about ADP: We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our...
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HRO CS Benefits Team Leader
2 weeks ago
Makati City, National Capital Region, Philippines ADP Full time ₱1,000,000 - ₱2,000,000 per yearHRO CS Benefits Manual Carrier Updates QualificationsHRO CS Benefits Manual Carrier Updates
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HRO Tech Services Direct
1 week ago
Makati City, National Capital Region, Philippines ADP Full time ₱300,000 - ₱500,000 per year--A little about ADP: We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that...
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NAS GLI Senior Team Leader
2 weeks ago
Makati City, National Capital Region, Philippines ADP Full time ₱1,500,000 - ₱2,500,000 per yearAt ADP we are driven by your success. We engage your unique talents and perspectives. We welcome your ideas on how to dothings differently and better. In your efforts to achieve, learn and grow, we support you all the way. If success motivates you, you belongat ADP.The Senior Team Leader is responsible for the leadership and management of a Service Center...
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Team Leader
2 weeks ago
Makati City, National Capital Region, Philippines Probe CX Full time ₱45,000 - ₱60,000 per yearJob Overview:The Team Leader is responsible for managing Team Members within the Contact Centre, including the performance of their teams and the individual Team Members.Duties and responsibilities●To manage the day–to-day planning, operation and problem-solving of a team of agents to meet with the required service level components, to develop the team...
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Team Leader
2 weeks ago
Makati City, National Capital Region, Philippines Probe CX Full time ₱900,000 - ₱1,200,000 per yearJob Overview:The Team Leader is responsible for managing Team Members within the Contact Centre, including the performance of their teams and the individual Team Members.Duties and responsibilities●To manage the day–to-day planning, operation and problem-solving of a team of agents to meet with the required service level components, to develop the team...
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Team Leader
4 days ago
Makati City, National Capital Region, Philippines Probe CX Full timeJob Overview:The Team Leader is responsible for managing Team Members within the Contact Centre, including the performance of their teams and the individual Team Members.Duties and responsibilities●To manage the day–to-day planning, operation and problem-solving of a team of agents to meet with the required service level components, to develop the team...
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Customer Service Team Leader
6 days ago
Quezon City, National Capital Region, Philippines Intogreat Full timeAs a Team Leader in the Customer Service, reporting tothe Service Manager, you will be responsible for overseeing a team of CustomerCare Specialist to ensure the delivery of high-quality support and serviceexcellence. This role requires strong leadership, problem-solving skills, and acommitment to service excellence in a dynamic customer service...
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Team Leader
2 weeks ago
Quezon City, National Capital Region, Philippines Probe CX Full time ₱2,000,000 - ₱2,500,000 per yearJob Overview:The Team Leader is responsible for managing Team Members within the Contact Centre, including the performance of their teams and the individual Team Members.Duties and responsibilities●To manage the day–to-day planning, operation and problem-solving of a team of agents to meet withthe required service level components, to develop the team to...
