Store Supervisor

2 days ago

Bonifacio Global Metro Manila, Philippines TKG Lifestyle Inc. Full time ₱300,000 - ₱600,000 per year

% Arabica is a specialty coffee chain founded by Kenneth Shoji in Kyoto, Japan. Our cafes display a clean, minimalist style which reflects Japan's philosophy of simplicity and beauty. With over 100 stores worldwide, we are committed to bring people together over meticulously sourced Arabica beans.

If you're passionate about coffee, craftsmanship, and sustainability, join us as we continue to "See the World Through Coffee," inspiring and connecting people one cup at a time.

Job Responsibilities:

  • Oversee daily store operations including sales reporting, bank deposits, cash management, and budget control.
  • Supervise staff performance, enforce brand standards, prepare weekly schedules, and handle replacements or evaluations.
  • Manage customer orders, cash handling, brewing processes, and promptly resolve customer concerns.
  • Maintain inventory accuracy by receiving supplies, verifying deliveries, conducting stock counts, and ordering replenishments.
  • Ensure store cleanliness, equipment upkeep, and compliance with brand and regulatory guidelines.
  • Drive store growth by proposing menu ideas, implementing sales strategies, and attracting/retaining customers.

Job Qualifications:

  • Bachelor's degree, a diploma or certification in Food & Beverage; coffee industry certifications is a plus
  • At least 5 years of solid barista experience in a reputable coffee chain
  • Strong expertise in coffee roasting, espresso extraction, latte art, and advanced preparation techniques.
  • Skilled in operating, troubleshooting, and maintaining professional coffee machines and equipment.
  • Knowledgeable in food safety regulations, with strong business acumen, management capability, and good math skills.

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