Resort Manager

Creates an operating environment that assures consistent guest satisfaction.

Monitors the performance of the hotel through verification and analysis of guest satisfaction systems and financial reports. Initiates corrective action.

Maintains product and service quality standards by conducting ongoing evaluations and investigating complaints. Initiates corrective action.

Establishes and maintains a pro-active human resource function to ensure employee motivation, training and development, wage and benefits administration, and compliance with established labor regulations.

Maintains an appropriate level of community public affairs involvement.

Executes marketing, sales, and operational activities, producing results that meet or exceed the hotel's business plan.

Ensures good safety practices of employees and guests, assisting in the maintenance of proper emergency and security procedures.

Establishes and maintains applicable preventive maintenance programs to protect the physical assets of the hotel.

Implements and maintains effective open-door communication system that crosses departmental lines in order to reach all employees.

Job Type: Full-time

Work Location: In person