service advisor

• Greeting customers.
• Consulting with mechanics regarding necessary repairs and possible alternatives to expensive repairs.
• Using your knowledge of our products and services to sell or provide in-depth information about available parts and service options to customers.
• Answering questions about service outcomes and scheduling and booking appointments.
• Managing and overseeing the service bay workflow and schedule of services.
• Providing customers with information and advice on warranty.
• Calling customers to advise them about service.
• Maintaining positive customer relationships to ensure repeat business.
• Ensuring all details on services rendered and costs are related to customers and processing their payments.
• Liaising with service technicians about parts ordering and ensuring parts are available when needed.
• Receiving of units for services.
• Receiving of Spare parts, Accessories and Apparels delivery.
• Prepare and send Receiving Report (RR).
• Prepare and Explain Customer Handover Checklist.
• Sending of actual weekly and monthly inventory.
• Sales encoding in HUB.
• Prepare and sending of stock request.
• Email sending of stock for transfer.
• Daily encoding of sales report.
• Daily encoding of parts replenishment

Job Type: Full-time

Pay: Php695.00 per day

Benefits:

• Flextime

Ability to commute/relocate:

• E. Rodriguez 1102 P00: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Preferred)

Experience:

• Motorcycle/Managerial: 3 years (Preferred)

License/Certification:

• NC2 (Preferred)

Work Location: In person