Ticketing Officer
5 days ago
Katipunan, Zamboanga Peninsula, Philippines
Sapient Specialist HR
Full time
₱220,400 - ₱305,200 per year
We are looking for a Call Center Ticketing Officer to join our team. The role involves handling customer inquiries, assisting with ticket bookings, cancellations, rebookings, and providing accurate information about schedules, fares, and policies. You will ensure excellent customer service while maintaining efficiency and professionalism.
Responsibilities:
- Answer inbound and outbound calls regarding ticketing concerns
- Assist customers with bookings, cancellations, and rebookings
- Provide accurate information about schedules, fares, and promotions
Job Types: Full-time, Permanent
Pay: Php18, Php25,300.00 per month
Benefits:
- Company Christmas gift
- Company events
- Health insurance
- On-site parking
- Opportunities for promotion
- Paid training
Work Location: In person
