Service Advisor-MG Pampanga

4 days ago


San Fernando, Central Luzon, Philippines ANC Group of companies - Ford Quezon Ave Full time ₱600,000 - ₱1,200,000 per year

The position holder shall undertake the following functions:

  1. Performs job functions consistent with the corporate vision and mission statements and the core values of the company.

  2. Undertakes personalized and interactive customer reception and customer care by:

  3. checking details about customer concerns, information about the vehicle submitted for service, and service history

  4. checking validity of service warranty
  5. undertaking check-listing of vehicle
  6. initiating repair order
  7. providing listing of service pricing
  8. providing information on target completion date (time promise)
  9. establishing committed price to customer

  10. Assists in the cross-selling of other services, parts and accessories to generate additional sales for the company.

  11. Schedules workshop utilization, loading of repairs, and assignment of jobs to technicians.

  12. Prepares requisition and ordering for parts needed for repairs.

  13. Ensures that the process flows of workshop and service reception are observed.

  14. Monitors the repair process done by technicians to ensure quality of work in accordance with specifications.

  15. Provides feedback on repair status to customers and secures approval on complementary repair services suggested to be undertaken as discovered in the course of the repair process.

  16. Undertakes repair order closing through quality check and complete inspection of the automotive unit repaired; prepares the invoice covering cost of repairs undertaken.

  17. Discusses with customer the extent of service provided upon car return or turn-over.

  18. Prepares daily reporting of repair status by metrics.

  19. Prepares product concern report for consolidation and subsequent submission to the Ford Group Philippines.

  20. Provides technical assistance with regards to unit, customer concerns, technician problems, assistance with regards to workshop or service department problems.

  21. Attends seminars and workshops on product knowledge and technical skills enhancement.

  22. Performs such other duties and responsibilities analogous, germane or related to and/or implied from the above enumeration of duties and responsibilities.

Job Type: Full-time

Experience:

  • Service: 1 year (Preferred)
  • Sales: 1 year (Preferred)

Work Location: In person



  • San Fernando, Central Luzon, Philippines ANC Group of companies - Ford Quezon Ave Full time ₱400,000 - ₱600,000 per year

    The position holder shall undertake the following functions:Performs job functions consistent with the corporate vision and mission statements and the core values of the company.Undertakes personalized and interactive customer reception and customer care by:checking details about customer concerns, information about the vehicle submitted for service, and...


  • San Fernando, Central Luzon, Philippines ANC Group of companies - Ford Quezon Ave Full time ₱200,000 - ₱250,000 per year

    Performs job functions consistent with the corporate vision and mission statements and the core values of the company.Drafts, encodes / types correspondence and other assigned documents and materials.Receives and records incoming communication; dispatches outgoing communication.Places and answers telephone calls and facsimile machine and electronic mail...

  • Service Advisor

    4 days ago


    San Fernando, Central Luzon, Philippines Auto Global, Inc. Full time ₱145,600 - ₱600,000 per year

    Job Title: Service AdvisorJob Summary:We are seeking a knowledgeable and customer-focused Service Advisor to act as the liaison between customers and our service technicians. The Service Advisor is responsible for understanding customer vehicle issues, recommending appropriate services and repairs, estimating costs and timeframes, and ensuring high-quality...


  • San Fernando, Central Luzon, Philippines Laus Group of Companies Full time

    OverviewImplements and achieve the approved daily, monthly and annual targets.Closely coordinates with the Business Manager in ensuring compliance to prescribed service standards: reception, workshop and releasing.Reviews the Aftersales performance and conduct forecasting of targets for approval.Ensures well managed service workshop as indicated by the...

  • SM Pampanga

    4 days ago


    San Fernando, Central Luzon, Philippines BonChon Chicken Full time ₱28,000 - ₱36,000 per year

    Job description:Prepares food and non-food materials in accordance with opening kitchen procedures and product standards.Prepares products by strictly following standard procedures.Carries out closing procedures accurately and efficiently.Maintains cleanliness and sanitation in the kitchen, stockroom, gas area, and all other store premises at all...


  • San Fernando, Central Luzon, Philippines ANC Group of companies - Ford Quezon Ave Full time ₱500,000 - ₱1,000,000 per year

    The position holder shall undertake for the following functions:Performs job functions consistent with the corporate vision and mission statements and the core values of the company; ensures that subordinate employees perform their respective functions in like manner.Plans, organizes, and controls the operation and activities of the work unit, prepares and...


  • San Fernando, Central Luzon, Philippines Wenphil Corporation (BETTER COFFEE) Full time ₱150,000 - ₱300,000 per year

    WENDY'S PHILIPPINES IS HIRINGAre you a Wendy's kind of person?Wendy's is looking for Shift Team Leader, Assistant Manager, and Store Manager for our soon to open branch in Sindalan, Pampanga.NOTE: Salary will be determined by the position for which you are applying.QUALIFICATIONS:Store Team LeaderCollege GraduateWith/Without Experience in Supervisory...


  • San Fernando, Central Luzon, Philippines Wenphil Corporation (BETTER COFFEE) Full time ₱324,000 - ₱486,000 per year

    Are you a Wendy's kind of person?Wendy's is looking for Store Manager for our soon to open store in Wendy's Sindalan PampangaQUALIFICATIONS:College GraduateWith at least 3 years' experience in Managerial roleWith at least 5 years up Experience in Quick Service RestaurantWilling to undergo training in any branches in Pampanga for 2 to 3 monthsBe part of our...


  • San Fernando, Central Luzon, Philippines Great Image Services Corporation Full time $40,000 - $80,000 per year

    About the role We are looking for an exceptional Branch Manager to lead our retail operations at our SM Pampanga store. As the Branch Manager, you will be responsible for overseeing all aspects of the store's performance, ensuring our customers receive the best possible experience. This is a full-time role based in San Fernando Pampanga.What you'll be...


  • San Fernando, Central Luzon, Philippines CBS China Bank Savings Full time ₱150,000 - ₱250,000 per year

    Bank Tellers are responsible for providing exceptional customer service by handling bank transactions such as accepting payments and deposits, and processing of withdrawals and encashment. This role involves filing deposit slips and paperwork, answering customer queries, and cash balancing.Qualifications:Bachelor's Degree in any field, preferably...