Observability Engineer

Company Description

Founded and headquartered in Switzerland, Avaloq is continuously expanding its global footprint with around 2,500 colleagues in 12 countries, and more than 170 clients in 35 countries. We are an industry-leading provider of wealth management technology and services for financial institutions around the world, including private banks and wealth managers, investment managers, as well as retail and neo banks. Our research led approach and continual innovation is powered by the passion and creativity of our colleagues.

We are always looking for talented people to join us on our mission to orchestrate the financial ecosystem and democratize access to wealth management. Avaloq offers the opportunity to work closely with some of the world's leading financial institutions as we jointly develop and shape careers. Championing a collaborative, supportive and flexible work environment empowers our colleagues to reach their full potential.

Job Description

As an Observability Engineer you will be part of a team that is responsible for managing and operate our observability stack, ensuring E2E monitoring, metrics collection, logging and tracing across our infrastructure and applications. You will collaborate with other stakeholders to improve system visibility, detect issues proactively and drive performance optimization. This role requires strong technical expertise and hands-on experience with infrastructure as code (IaC) tools such as Terraform and application analysis.

Your key tasks

Observability Stack Design & Deployment

• Design and Implement: build a robust observability stack encompassing logging, metrics collection, monitoring, alerting, and tracing systems tailored for cloud environments
• Integration: seamlessly connect observability tools with cloud services and infrastructure to achieve comprehensive monitoring and visibility
• IaC Development: use Terraform to automate the provisioning and deployment of observability tools and infrastructure, ensuring consistency and efficiency

Monitoring and Optimization

• Monitoring Standards: define and enforce organization-wide monitoring and alerting standards for real-time incident detection
• Optimization: continuously refine the observability stack to enhance system performance, minimize downtime, and optimize resource utilization

End-to-End Monitoring Practices

• Comprehensive Tracking: implement end-to-end monitoring solutions that provide insights into the performance, availability, and reliability of IT workloads
• Standardization: establish best practices for metrics, logs, and traces, ensuring holistic visibility across the technology stack
• Automated Alerts: develop automated alerting systems for proactive issue identification and resolution.

Technical Collaboration

• Cross-Team Integration: work closely with DevOps, SRE, and application development teams to align observability strategies with operational objectives.

Stakeholder Engagement: communicate complex technical insights clearly to stakeholders, enabling informed decision-making.

Qualifications

• Bachelor's degree in Computer Science, Engineering, or a related field or equivalent experience may be considered
• 5+ years of experience in observability, for on-prem and cloud infrastructure, or related fields, with at least 2 years in a leadership or tech lead role
• Proven experience in infrastructure troubleshooting and infrastructure as code (IaC) tools with Terraform, Phyton and similar
• Cloud Platforms: expertise in Oracle OCI is a plus, with knowledge of AWS, Azure, and GCP observability features
• Observability Tools: skilled in industry standards like Prometheus, Alert Manager, Grafana, Loki, PagerDuty and similar tools
• Best Practices: deep understanding of monitoring, logging, and tracing within cloud-native environments
• Containerized Platforms: proficient in OpenShift, Kubernetes, and related container platforms
• CI/CD & Automation: experienced with CI/CD pipelines and automation tools like Jenkins and GitLab/GitHub

Soft Skills

• Good problem-solving skills with a focus on delivering high-quality, scalable solutions
• Effective communication skills, both written and verbal, with the ability to convey complex technical concepts to technical and non-technical stakeholders.
• Ability to work in a fast-paced, collaborative environment with changing priorities

Additional information

We realize that managing work life balance is a challenge we all face in our daily lives and in order to support with this we are pleased to offer hybrid and flexible working for most of our Avaloqers to maintain work life balance and still continue our fantastic Avaloq culture in our global offices.

In Avaloq we are proud to embrace diversity and understand the success of our business is built on the power of different opinions, we are whole heartedly committed to fostering an equal opportunity environment and inclusive culture where you can be your true authentic self.

We hire, compensate and promote regardless of origin, age, gender identity, sexual orientation or any other fantastic traits that make us all unique, we have done our best to write this advert in an inclusive and neutral way.

Please be aware that we will not accept speculative CV submissions for any of our roles from recruitment agencies, and any unsolicited candidate submissions will be exempt from any payment expectations.