Admin Services Assistant

Drive Efficiency Behind the Scenes of Real Estate

This role puts you at the center of international real estate operations. Grow your expertise, expand your impact, and cement your place in the global property game.

Job Description

As an Admin Services Assistant, you'll be the go-to expert for handling vendor communications, updating billing records, preparing documents, and managing online systems-all while ensuring smooth operations and high-quality service for a U.S.-based real estate management team.

Job Overview

Employment Type: Full-Time
Shift: Night Shift
Salary: PHP 25,000
Work Setup: Hybrid, Baguio

Exciting Perks Await

• Competitive Salary Package
• Night differential pay to maximize your earnings
• HMO coverage with free dependent upon regularization
• Hybrid work arrangement
• Prime office location in Baguio (Conveniently accessible by PUVs, with nearby restaurants and banks)
• Unlimited upskilling through Emapta Academy courses (Want to know more? Visit )
• Free 24/7 access to our office gyms (Ortigas and Makati) with a free physical fitness trainer
• Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more)
• Unlimited opportunities for employee referral incentives across the organization
• Standard government and Emapta benefits
• Total of 20 annual leaves to be used on your own discretion (including 5 credits convertible to cash)
• Fun engagement activities for employees
• Mentorship and exposure to global leaders and teams
• Career growth opportunities
• Diverse and supportive work environment

The Qualifications We Seek

• At least 1+ year relevant work experience
• High degree of comfort and fluency in English. This is essential for this job.
• Flexibility with respect to work schedule. We will want this person's schedule to overlap with our Chicago-based business hours.
• Superior organizational and communication skills.
• High comfort level with technology, especially web-based software like Google Suite (especially Google Sheets).

Not required but preferred:

• Experience in property management or real estate.
• Experience with Zendesk.
• Experience in working with/for U.S./U.K.-based clients are a plus, but not required.

Your Daily Tasks

• Respond to emails and phone calls from vendors, board members, and owners
• Answer and update tickets in Zendesk in a timely manner
• Update billing information of new businesses
• Set up payments using association bank accounts
• Address coworkers' administrative queries
• Prepare property spreadsheets and maintain online records
• Perform data entry
• Track and import documents in Buildium, Propertyware, and Google Drive
• Prepare documents for signing in DocuSign
• Provide customer service as the first point of contact

About the Client

Our client is a leader in the real estate management industry, handling over $18 billion in assets and serving more than 50,000 homes. With a focus on innovation and quality service, they offer property management, HOA services, brokerage, and maintenance across major U.S. cities. Recognized on the Inc. 5000 list, they combine cutting-edge technology and a dynamic team to transform property ownership into a seamless, rewarding experience.

Who Are We

Join a team that values camaraderie, excellence, and growth. Recognized as one of the Top 20 Dream Companies of Filipinos in 2024, Emapta stands proudly alongside industry giants, offering stability and exciting career opportunities. Your career flourishes here with competitive compensation, international clients, and a work culture focused on collaboration and innovation. Work with global clients across industries, supported by a stable foundation and like-minded professionals passionate about making an impact. Apply now and be part of the #EmaptaEra