Cca2

2 days ago

Mandaluyong City, National Capital Region, Philippines Magellan Solutions Full time ₱15,000 - ₱30,000 per year


BASIC FUNCTIONS:

  • Agents will be doing customer service role mainly answering emails, creating online cases and calls.
  • They are also expected to have high accuracy in terms of the information they are giving to our customers about charging issues or downloading songs, how to set TEMPO in the right mode
  • The agents may provide answers to general questions about the other products (e.g.,techsuits, goggles, fins, non-electronic and electronic)
  • Agents also handle returns/warranty

KEY RESULT AREAS:

  • Average Interaction
  • QA

COMPETENCIES NEEDED:

  • Strong customer service background
  • Good in email construction
  • No previous record of fraud
  • Good attendance record
  • At least 2 years in college
  • Neutral accent

QUALIFICATIONS:

  • Good Communication skills
  • Good Customer service skills

  • Cca2

    2 days ago

    Quezon City, National Capital Region, Philippines Magellan Solutions Full time ₱250,000 - ₱500,000 per year

    BASIC FUNCTIONS: TytoCare Inc. offers specialized devices to help patients do basic diagnosis or medical exams in thecomfort of their homes. The person we need is knowledgeable in the following:a. Proficient in Excelb. CRMc. Good Communications skills is a MUST since the person will be working directly with the Director of the Operations.d. The agent...