HR Administrator, Shared Services

5 days ago

Taguig, National Capital Region, Philippines HelloConnect, Inc. Full time ₱900,000 - ₱1,200,000 per year

Job Description

● Manages and promptly responds to Tier 1 Corporate employee HR inquiries through a ticketed workflow.

● Assists new hires and line managers with initial HR questions related to payroll, benefits, employee perks, paid time off, health and safety, leaves, immigration, and company policies.

● Performs all administrative tasks, including data audits for accuracy and processing information within the HR system.

● Takes ownership of data entry into the HRIS, such as submitting and creating positions/requisitions, updating them based on Talent Acquisition requirements, and maintaining positions to ensure data integrity.

● Collaborates to identify potential inaccuracies and offers insights for guideline changes to enhance HRIS data integrity.

● Prioritizes confidentiality and personal data privacy across all work assignments.

● Identifies areas for improvement with a focus on enhancing the employee experience.

● Participates in ad-hoc projects.

Qualifications:

● Bachelor's degree in Human Resources, Psychology, or a related field.

● Minimum of two (2) years of comprehensive experience in a similar role.

● Demonstrated experience and knowledge of HR processes, systems, and tools across the employee lifecycle.

● Proven skills in managing, understanding, and executing ERP systems and tools, as well as database functionality.

● Proficient in employee data process entries and management.

Competencies:

● Customer-centric: Possesses an excellent customer service mindset.

● Organized and adaptable: Highly organized, capable of easily shifting priorities, and adept at managing multiple tasks to ensure timely and error-free completion.

● Responsive and accurate: Able to quickly and precisely answer employee questions.

● Detail-oriented and diligent: Exhibits strong follow-through and meticulous attention to detail.

● Exceptional communicator: Possesses outstanding communication skills and the professional acumen to interact effectively at all levels.

● Discreet and judicious: Handles confidential information with discretion and exercises sound judgment in sensitive situations.

● Process-oriented: Capable of quickly grasping and executing new processes.

● Business: Motivated to facilitate and contribute to the company's growth.

Work set up requirement:

● Able to work hybrid

● Able to work US time

● Able to work PH Holiday

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