Admission Officer

Position Title: Admission Officer

Location: Philippines – 100% Remote

Salary: 40,000 PHP

Working Rhythm: Sunday to Monday, 10:00 PM – 7:00 AM PHT

Contract Type: Full-time Contractor Agreement

Reporting To: Admission Team Lead

Travel: Up to 10% regional/international travel may be required

Start Date: As Soon as Possible

Role Impact

As an Admission Officer at Nexford, your role goes beyond just reviewing applications — you'll be a vital contributor to helping learners seamlessly transition into their academic journey. From verifying official transcripts to guiding applicants through their admission requirements, you'll play a key role in ensuring learners have accurate academic records and a smooth enrollment experience.

Your responsibilities will span application review, documentation verification, learner record management, and support for outreach initiatives — all while upholding Nexford's standards of accuracy, efficiency, and learner-centered service.

Why You'll Love This Role

• Meaningful Work: Support learners from around the world in accessing high-quality online education.
• Global Exposure: Be part of a globally distributed team working with applicants from 110+ countries.
• Process Ownership: Gain hands-on experience managing systems, records, and applicant interactions across platforms.
• Impactful Collaboration: Work cross-functionally with Admissions, Sales, Registrar's Office, and Learner Success teams.
  
  

What You'll Be Owning The Constants

• Review applications and make timely, accurate admission decisions.
• Handle admission-related queries to help move applicants forward in the pipeline.
• Manage and update learner records in internal systems (e.g. SiS).
• Verify and document official documents to ensure compliance and record integrity.
  
  

The Variables

• Collaborate with fellow Admissions Officers for call outreach campaigns to help learners complete pending documents.
• Participate in virtual/live sessions aimed at supporting learners in securing official records.
• Conduct research and provide insights on improving the admissions process and reducing barriers.
  
  

Skills And Qualifications

We value a diverse background of candidates and encourage applications even if you don't check every box. That said, the ideal candidate will have:

• A Bachelor's degree in Business, Education, Psychology, or a related field.
• At least 2 years of experience in admissions, data management, or customer service (experience in EdTech is a bonus).
• Strong organizational skills with exceptional attention to detail and accuracy.
• Proficiency in communication across tools like email, Microsoft Teams, HubSpot, phone, and video conferencing.
• Ability to work independently in a fast-paced, deadline-driven environment.
• Sensitivity and awareness when working with a diverse applicant population.
  
  

What Does Success Look Like in This Role?

• Meeting Performance Targets: Consistently hit KPIs such as application review quotas and reduced AEP (Accepted Evaluation Pending) cases.
• Learner-Centered Service: Apply empathy, clarity, and responsiveness in every applicant interaction.
• Effective Collaboration: Work closely with other teams to deliver an exceptional admissions experience.
• Policy Adherence: Uphold institutional policies with integrity and professionalism.
• Process Improvement: Contribute to eliminating barriers and optimizing admission workflows.
  
  

Why Nexford University

Join a forward-thinking team dedicated to reshaping education. This is your chance to bring positive social impact to a global audience. At Nexford, you'll thrive in an innovative and flexible work environment. We offer a competitive salary, performance-based bonuses, stock options, professional development opportunities, and more.

Interested in finding out more about us? Visit for more information and join our mission

Ready to Transform Education? Apply Now

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