Customer Service Representative

1 week ago

Makati City, National Capital Region, Philippines Global Resource for Outsourced Workers (Grow Incorporated) Full time $40,000 - $60,000 per year

Job Description

  • Assist customers with inquiries and issues related to their bookings.
  • Support internal teams with customer interactions during vehicle pick-up and drop-off.
  • Explain Company policies, vehicle functions, and travel expectations clearly.
  • Handle real-time customer support via calls, live chat, and email.
  • Troubleshoot travel disruptions and coordinate emergency roadside services.
  • Liaise with insurance providers, local operations, and external partners to ensure timely resolution.
  • Accurately document cases using tools such as Zendesk, Talkdesk, and CRM systems.
  • Identify recurring issues, conduct Root Cause Analyses, and suggest process improvements.
  • Create and update internal documentation and self-service support resources.

Qualification

  • Graduate of any Bachelor's course
  • At least 3to 5 years of experience in customer support roles
  • Experience in the rent-a-car or hospitality industries or booking flights is a plus
  • Experience in emergency dispatch, roadside assistance, or high-pressure customer service roles
  • Fluent in English (additional languages are a plus).

  • Customer Service Representative

    2 days ago

    Makati City, National Capital Region, Philippines beBeeService Part time ₱1,300 - ₱13,000

    Job Title: Customer Service RepresentativeA customer service representative is the main point of contact between our company and customers. The ideal candidate should have excellent communication skills and be able to build positive relationships with customers.

  • Customer Service Representative

    1 week ago

    Makati City, National Capital Region, Philippines beBeeService Full time ₱14,500 - ₱17,600

    Customer Service RepresentativeThis role offers the opportunity to make a meaningful impact by connecting with customers and exceeding their expectations.About the JobWe are seeking a highly skilled customer service representative to join our team. As a customer service representative, you will be responsible for providing exceptional customer experiences...

  • Customer Service Representative

    2 weeks ago

    Makati City, National Capital Region, Philippines beBeeCustomer Full time ₱150,000 - ₱250,000

    Job Title: Customer Service RepresentativeAbout the RoleWe are seeking a highly skilled and motivated Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients through various communication channels.You will be handling customer inquiries,...

  • Customer Service Representative

    1 week ago

    Makati City, National Capital Region, Philippines beBeeCustomerService Full time ₱150,000 - ₱250,000

    Antipolo City, Rizal – Job OpportunityJob Summary:Customer Service RepresentativeWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team.The ideal candidate will have excellent communication skills, be able to work in a fast-paced environment, and possess a strong passion for delivering exceptional customer...

  • Customer Service Representative

    2 days ago

    Makati City, National Capital Region, Philippines beBeeCustomerService Full time ₱1,200,000 - ₱1,800,000

    Remote Customer Service RepresentativeWe are seeking a highly skilled Remote Customer Service Representative to join our team. As a key member of our customer service department, you will be responsible for providing exceptional service to our clients.About the Role:Provide customer support via phone, email, or chatResolves customer complaints and issues in...

  • Customer Service Representative

    4 days ago

    Makati City, National Capital Region, Philippines beBeeCustomerService Full time ₱3,200,000 - ₱4,800,000

    Customer Service Representative Job Summary">This is a customer service representative role that requires excellent communication and problem-solving skills. The ideal candidate will have a strong understanding of customer needs and be able to provide solutions in a timely and professional manner.The primary responsibility of this position is to respond to...

  • Customer Service Representative

    1 week ago

    Makati City, National Capital Region, Philippines SuperStaff Full time $40,000 - $60,000 per year

    The Customer Service Representative is responsible for delivering exceptional customer support via voice and email channels. This role requires strong communication skills and the ability to handle inquiries from Territorial Representatives, address escalated cases, and provide effective resolutions. The ideal candidate is a problem-solver who is committed...

  • Customer Service Representative

    1 week ago

    Makati City, National Capital Region, Philippines StaffSmart Outsourcing Full time ₱104,000 - ₱130,878 per year

    About the role We are seeking a highly motivated and customer-focused Customer Service Representative to join our growing team at StaffSmart Outsourcing in Makati. As a Customer Service Representative, you will be responsible for providing exceptional support to our customers, ensuring their needs are met and contributing to the overall success of our...

  • Customer Service Representative

    1 week ago

    Makati City, National Capital Region, Philippines SUNRISE SEARCH & SUPPORT INC Full time ₱600,000 - ₱1,200,000 per year

    About the role Looking for an exciting opportunity to build your career in customer service? SUNRISE SEARCH & SUPPORT INC' is currently seeking a full-time Customer Service Representative to join their team in Makati City Metro Manila. As a Customer Service Representative, you will be responsible for providing exceptional service to our valued customers...

  • Customer Service Representative

    2 days ago

    Makati City, National Capital Region, Philippines beBeeCustomer Full time $20,000 - $33,000

    Job Title: Customer Service RepresentativeOverviewThis role is perfect for individuals who are passionate about delivering exceptional customer service and have a keen sense of empathy. As a Customer Service Representative, you will be the face of our company, interacting with customers from diverse backgrounds and providing solutions to their queries.Key...