Finance Services Team Lead

The Finance Services Team Lead - Reporting will provide high level business analysis and results, provides recommendations, leadership, direction and coordination of operational activities within the team in accordance with established policies and procedures, including driving change, optimizing service delivery, and professional guidance. The role will be proficient in various accounting reporting standards across all QBE regions like but not limited to IFRS International Financial Reporting Standards, UK and US GAAP - Generally Accepted Accounting Principles, IAS International Accounting Standards, Australian Accounting Standards.Functions covered in this role includes Financial Planning and Analysis / Management and Expense Reporting / Project Finance / Financial Reporting / Data and Analytics / Forecasting & Budgeting / Business Partnering, Budgeting and Forecasting functions.The Team Lead will be partnering and will provide support to QBE on a divisional level (Divisional) and also on Group level (Group Finance and Group Head Office) in analyzing and interpreting long - and short - term financial and operational plans through management reporting, analysis and interpretation of financial trends, impact assessment in order to enable informed decisions.

Primary Responsibilities

• Functional Responsibilities

•Ensure that financial information, analysis and reporting is accurate, timely, reliable and relevant, to assist the Division/Group/Project in effectively performing their responsibilities

•Manage and support budgeting and reforecasting processes of the Division/Group/Project while challenging submissions and identifying synergies and ensuring efficient and accurate delivery

•Communicate effectively and accessibly key forecast/plan assumption changes to the team and be able to assess the impact of these changes to the various reports and submissions

•Provide scenario modelling and stress testing of financial assumptions to understand the range of impact these options bring

•Lead and support continuous improvement of our forecasting and reporting processes

•Leads and directs project management tasks assigned from time to time. Ensure on-time submission of team deliverables through proper planning and organizing

•Help increase organizational knowledge of budgeting principles

•Process and Service Management

•Manage the day-to-day delivery of the team's services in order to meet the specific and changing needs of the Division and the Group

•Provide valuable contribution for the resolution of issues and monitor required actions

•Manage capacity and resource allocation for processes and services to ensure SLA's are met in terms of timeliness and quality, which includes monitoring and reporting of SLA's and KPI's on a regular basis

•Review or perform as needed highly complex and critical tasks

•Maintain product, system and process knowledge by ensuring process documentations are updated

•Support the documentation of process change requirements

•Ensure compliance with QBE policies, procedures and relevant legislations

•Contribute to the creation, update and execution of Business Continuity Plan

•Stakeholder Management

•Establish and maintain a good working relationship with stakeholders to maximize opportunities, minimize expenses and achieve operational and service targets

•Provide timely, relevant and regular update to stakeholders on the status of deliverables and issues as they arise

•Process Improvement

•Lead, assist or provide recommendations on business improvement plans and strategies

•Responsible for driving process optimization and delivering efficiency targets

•Responsible for identifying and implementing process changes

•People Management

•Provide visible management and support by delivering effective and timely communication to the team

•Motivate, develop and provide technical expertise to meet the required standards of performance and service delivery

•Support personal and professional development of team by evaluating their performance against agreed objectives with appropriate developmental plan

•Uphold a strong culture of accountability and high performance whilst maintaining employee motivation and a positive working environment

•Responsible for hiring open positions within the team

•Manage the team's capacity and build a robust succession plan

Required Education

• Bachelor's Degree or equivalent combination of education and work experience

Required Experience

• Some relevant years of experience

Required Licenses/Certifications

• Certified Public Accountant or Certified Management Accountant or similar

Preferred Competencies/Skills

• High Proficiency in MS Tools; Strong fluency with MS Excel and PowerPoint; familiarity with data query/data management tools

•Rigorous analytical and quantitative skills including experience with financial modeling and analysis

•Strong knowledge of accounting and financial concepts

•Strong interpersonal skills to enable excellent and effective presentation, verbal and written communication at all levels within the organization; particularly in providing onshore support as a FP&A Business Partner

•Strong personality and keen attention to detail

•Good problem-solving skills and ability to think creatively "outside the box"

•High level of initiative and results orientation

•Agile and with strong process excellence and change management skills

•Excellent time management skills and ability to work under pressure and meet deadlines when necessary.

•Strong people management skills

•Project Management Skills

•Able to perform with minimal supervision from Manager

Preferred Education

• Bachelor's Degree or equivalent combination of education and work experience

Preferred Education Specifics

• Accountancy, Management Accounting, or Financial Management preferred

Preferred Experience

• Preference for related background in strategic planning, budgeting, forecasting process, monthly analyses and reports, and building complex financial models

•Experienced in managing and supporting Budget and Reforecasting submissions

•Experienced in the preparation of ad hoc financial projections and analysis

•Experienced in building and updating profitability, cash flow models and drawdown funding which are all necessary in supporting Project Finance

•Ability to carry out special financial planning, and analysis projects of a varying nature and complexity

•Experienced in managing a highly performing team

•Experienced working on a global team, preferably in a Shared Services background and/or Insurance and other multinational companies

•Experience in leading and supporting continuous improvement of dynamic forecasting and reporting processes

Preferred Licenses/Certifications

• Certified Public Accountant, or Certified Management Accountant, or similar

Preferred Knowledge

• Solid background in Financial Planning and Analysis / Management and Expense Reporting / Project Finance / Financial Reporting / Data and Analytics / Forecasting & Budgeting / Business Partnering functions

•Thorough understanding of Accounting Best Practices, Industry and Peer Benchmarking and Corporate Development

•Understanding of scenario modelling and stress testing of financial assumptions and the impact assessments

•Substantial knowledge of data and query management, data analysis techniques including relevant software and tools, e.g. MS Tools, PowerBI, Hyperion, etc.

•Advanced knowledge of the Insurance and Reinsurance Business and its terminologies

•Broad customer service experience/stakeholder management

•Comprehensive knowledge and understanding of Performance Metrics Utilization, Workforce Management and Service Level Agreements

QBE Cultural DNA

• Everything we do at QBE is underpinned by our DNA (which interlinks seven cultural elements) – because we know it's not just what we do that matters, it's how we do it that makes the difference. We expect all employees to role model and inspire the right behaviours that link to our cultural elements:

•We are customer-focused

•We are technical experts

•We are inclusive

•We are fast-paced

•We are courageous

•We are accountable

•We are a team

•All employees are expected to adhere to QBE's Code of Ethics and Conduct and apply sound risk management practices