officer-in-charge / retail specialist
2 weeks ago
PEOPLE MANAGEMENT
Establishes an environment that promotes an open-door atmosphere, sharing of ideas, and employee involvement in decision-making processes, etc.
CUSTOMER EXPERIENCE
Able to oversee day-to-day operations to ensure a positive customer experience and manage executive escalations in order to recover dissatisfied customers.
SALES MANAGEMENT
Formulates and implements sales strategies, sets revenue and volume targets, monitors and evaluates performance of the store.
STORE OPERATIONS MANAGEMENT
Able to organize and supervise manpower and resources in order to operate the store in compliance with standard policies and procedures.
PROBLEM SOLVING AND DECISION MAKING SKILLS
Demonstrates the ability to assess complex situations, identify root causes, and implement effective solutions promptly. Makes sound decisions under pressure while balancing business goals and employee or customer needs.
Job Type: Full-time
Language:
- English (Preferred)
Work Location: In person
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