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Member Services Officer

4 days ago

Ortigas, Philippines Astoria Vacation & Leisure Club, Inc. Full time

Job Description

We are looking for a Member Services Officer to serve as our guests' first point of contact and manage all aspects of their accommodation.

Member Services Officer responsibilities include registering guests, managing reservations and providing information about rooms, rates, and amenities. If you have a knack for customer service and work experience in the hotel industry, we'd like to meet you.

Ultimately, you will help create a pleasant and memorable stay for our guests

Minimum Qualifications

  • At least 1 year work experience with Front Office Operations
  • Excellent in written and verbal communication skills and organizational skills
  • Strong analytical and planning skills;
  • Good customer service skills;
  • Excellent problem-solving skills;
  • Can start immediately
  • Willing to be designated in Makati

Job Type: Full-time

Benefits:

  • Company events
  • Discounted lunch
  • Employee discount
  • Opportunities for promotion
  • Promotion to permanent employee
  • Staff meals provided

Education:

  • Bachelor's (Preferred)

Experience:

  • Guest Service Agent: 1 year (Preferred)

Work Location: In person