Admin Agent- APAC

3 days ago

Manila, National Capital Region, Philippines Indie Campers Full time ₱400,000 - ₱600,000 per year

ABOUT US

Indie Campers is the leading campervan platform, dedicated to making road trips accessible and unforgettable for everyone. Our mission is driven by innovation, a strong product, and an unwavering commitment to our customers. By prioritizing a seamless booking experience and delivering high-quality road trips at competitive prices, Indie Campers has become the go-to choice.

With over one million nights rented through our travel platform, we have welcomed more than 300,000 travelers from 169 countries. We offer a diverse and continually expanding range of road trip options: from short-term RV rentals to long-term campervan subscriptions, and even the opportunity to purchase one of our vehicles.

Our goals are ambitious, and we set high standards in everything we do, embracing challenges that push us to innovate and excel. We are dedicated to growing our team with talented individuals who share our enthusiasm for creating exceptional travel experiences, a strong ownership sense and our commitment to operational excellence.

THE ROLE

As an Administrative Agent, you will play a key role in ensuring smooth and efficient administrative operations. You will manage high volumes of data, coordinate correspondence, and support both internal teams and outsourced partners to ensure tasks are completed accurately and on time.

You will join our Global Customer Support team in Manila, reporting to the Operations Lead, and will work closely with other departments to maintain workflow efficiency and process consistency.

WHAT WILL YOU WORK ON?

  • Process and manage large volumes of administrative data with accuracy and efficiency.
  • Coordinate and handle emails related to tolls, fines, and other administrative matters.
  • Review and ensure the accurate processing of toll and fine-related correspondence.
  • Communicate and allocate tasks to outsourced partners, ensuring timelines and quality standards are met.
  • Monitor and control backlogs related to tolls, fines, and administrative processes.
  • Oversee internal correspondence to keep stakeholders informed and aligned.
  • Handle payments for tolls and fines, ensuring timeliness and accuracy.
  • Utilize tools such as Excel, Airtable, and other administrative software to track and manage tasks.
  • Continuously assess and improve administrative processes to increase efficiency and accuracy.

WHO ARE WE LOOKING FOR?

  • Strong administrative skills with the ability to manage complex processes and large datasets.
  • Proficiency in Excel, Airtable, and other administrative tools.
  • Excellent organizational and multitasking abilities, with attention to detail.
  • Strong written and verbal communication skills.
  • Ability to work collaboratively within a team and coordinate with external stakeholders.
  • Problem-solving skills and ability to prioritize tasks under tight deadlines.
  • Experience managing tolls, fines, or similar administrative tasks is a plus.

Are you ready to Go Indie?

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