For Pooling

3 days ago

Bohol, Philippines IBEX Global Solutions (Philippines) Inc. Full time ₱60,000 - ₱120,000 per year

  • Role Overview

  • Handle incoming customer calls with professionalism and care

  • Identify needs and provide accurate, helpful solutions
  • Resolve issues efficiently while maintaining a positive tone
  • Meet quality, productivity, and call time standards
  • Escalate concerns appropriately when needed
  • Use company resources and follow procedures effectively

  • Support team goals and take on additional tasks as required

  • At least with 18 mos Call Center Experience