IT Support
19 hours ago
CloudClick is a professional outsourcing and managed-workforce company based in Bohol that supports international clients, including technology platforms and enterprise operations.
We run a secure, cloud-based environment (Google Workspace, Cisco, Bitdefender) and are expanding our in-house technical team to maintain our network, endpoints, and office infrastructure.
The OpportunityWe're looking for a full-time IT Support & Systems Technician who will take ownership of our office IT systems, ensure that all 50 workstations are secure and up to date, and provide on-site and remote support to our staff.
You'll be the go-to person for everything from workstation setup and Wi-Fi performance to endpoint security and compliance reporting.
Key Responsibilities- Maintain and update ~50 Windows 10/11 workstations.
- Manage user accounts through Google Workspace Admin (enrolment, access, MFA).
- Troubleshoot PC, network, Wi-Fi, and hardware issues promptly.
- Coordinate with ISP providers and vendors for connectivity and equipment.
- Maintain asset inventory and documentation of all system changes.
- Support the company's DPO and management in compliance and security audits.
- Provide friendly, effective tech support to employees in the office and remotely.
- Education: Bachelor's degree in IT, Computer Science, or related field preferred.
- Experience: 3–5 years in IT support, systems administration, or network technician roles.
- Strong working knowledge of Windows 10/11, Google Workspace Admin, and basic networking.
- Experience in SME or BPO environments preferred.
- Ability to work independently with minimal supervision.
- Excellent English communication skills (written and verbal).
- Schedule: Monday to Friday, 8:30 AM – 5:30 PM
Perks & Benefits:
- Competitive salary (based on experience)
- Government benefits (SSS, PhilHealth, Pag-IBIG) from day one
- 100% HMO coverage upon regularisation
- Office-based role at Galleria Mall, Tagbilaran City
- Birthday perks, social events, and a supportive work environment
Perks & Benefits:
- Competitive salary (based on experience)
- Government benefits (SSS, PhilHealth, Pag-IBIG) from day one
- 100% HMO coverage upon regularisation
- Office-based role at Galleria Mall, Tagbilaran City
- Birthday perks, social events, and a supportive work environment