Fresher Friendly
7 hours ago
Tondo I Ii, National Capital Region, Philippines
Sapient Global Services
Full time
₱240,000 - ₱336,000 per year
One-day hiring process Earn up to 28k monthly We are mass hiring for Call Center Agents as prior in our Metro sites
Position Overview:
Responsible for assisting customers with their online shopping experience including product inquiries, order processing, delivery updates, returns, refunds, and account-related concerns
Job Responsibilities:
- Respond promptly to customer inquiries via phone, chat, or email.
- Knowledgeable with the Shopping sites Amazon, eBay, Lazada, Rakuten, etc.
- Track shipments and provide delivery updates.
- Process returns, exchanges, and refunds according to company policies.
- Troubleshoot basic issues like account login, payment errors, or navigation problems.
- Document customer interactions and updates accurately in the CRM system.
WHAT's IN IT FOR YOU?
- Salary of Up to 28k
- 30k Sign-on Bonus
- Day shift, Night shift, and Graveyard shift
- Voice and Non-voice accounts are available
- Local Account and International Account
URGENTLY HIRING APPLY TODAY AND GET HIRED IMMEDIATELY
Job Types: Full-time, Permanent
Pay: Php15, Php32,000.00 per month
Benefits:
- Additional leave
- Free parking
- On-site parking
- Paid training
- Pay raise
Work Location: In person