Store Manager
3 days ago
Job Title: Store Manager
Key Responsibilities:
- Team Leadership:
- Recruit, train, and develop a high-performing and customer-focused team.
- Provide leadership and guidance to motivate and inspire staff.
- Conduct regular performance evaluations and address any issues or concerns.
- Act as reliever when needed.
- Customer Service:
- Ensure exceptional customer service is consistently delivered by all team members.
- Resolve customer complaints and concerns promptly and professionally.
- Foster a customer-centric culture within the store.
- Sales and Revenue:
- Develop and implement sales strategies to achieve and exceed targets.
- Monitor and analyze sales performance, identifying areas for improvement.
- Implement merchandising strategies to maximize product visibility and sales.
- Inventory Management:
- Oversee inventory control to optimize stock levels and minimize losses.
- Implement effective merchandising and product placement strategies.
- Conduct regular inventory audits to ensure accuracy.
- Operational Efficiency:
- Manage day-to-day operations, including opening and closing procedures.
- Implement and enforce company policies and procedures.
- Optimize operational processes to enhance efficiency and reduce costs.
- Financial Management:
- Monitor and manage the store budget, including expenses and revenue.
- Prepare and analyze financial reports to assess performance.
- Implement cost-effective measures to improve profitability.
- Safety and Compliance:
- Ensure compliance with health and safety regulations.
- Monitor and enforce store security procedures.
- Stay informed about industry trends, market conditions, and competitors.
- Communication:
- Maintain open and effective communication with both the team and upper management.
- Conduct regular meetings to discuss goals, expectations, and performance.
- Collaborate with other departments to ensure a cohesive and aligned approach.
Qualifications:
- College graduate in Hospitality, Business Management, or related field (preferred).
- At least 2–3 years of experience in a coffee shop or food & beverage management.
- Strong leadership, communication, and customer service skills.
- Knowledgeable in coffee preparation, café operations, and food safety standards.
- Ability to work under pressure, multitask, and respond to operational needs.
- Willing to work on weekends, holidays, and shifting schedules.
- Can start ASAP
Job Type: Full-time
Pay: Php18, Php25,000.00 per month
Benefits:
- Employee discount
- On-site parking
- Opportunities for promotion
- Promotion to permanent employee
Application Question(s):
- How soon can you start?
- Amenable to be assigned in Commonwealth-QC?
Experience:
- Sales Management: 1 year (Required)
- Store Management: 1 year (Required)
License/Certification:
- Any (Required)
Work Location: In person
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