IT Support

Key Responsibilities:

• Provide first-level technical support for basic hardware, software, and network concerns.
• Assist in installing, configuring, and maintaining computers, printers, and IT equipment.
• Help set up user accounts, emails, and system access for employees.
• Support monitoring of local network and internet connectivity.
• Assist in managing company systems such as Microsoft 365, Google Workspace, and other tools.
• Perform basic system updates, security checks, and data backups under supervision.
• Maintain IT records such as inventory, incident logs, and configurations.
• Coordinate with vendors for IT purchases or repairs when needed.
• Support onboarding and offboarding processes (equipment setup and retrieval).
• Help implement basic cybersecurity and data protection practices.
• Assist in basic document, photo, or video editing for internal use, reports, or presentations.
• Provide simple design support for marketing or HR materials using tools like Canva or MS Office.

Qualifications:

• Bachelor's Degree in Information Technology, Computer Science, or a related course.
• Open to fresh graduates or those with internship experience in IT support or related work.
• Strong knowledge of Windows and Microsoft 365 environment.
• Basic networking knowledge (LAN/WAN, routers, switches, Wi-Fi).
• Good problem-solving and communication skills.
• Ability to prioritize and handle multiple support requests.
• Basic editing skills using tools such as Canva, Photoshop, or MS Office.

Preferred Skills:

• Familiarity with , Google Workspace, or other cloud-based systems.
• Knowledge of basic server setup or maintenance.
• Experience in cybersecurity tools or backup solutions.
• Knowledge in basic web dev.

Job Type: Fresh graduate

Work Location: In person