Training & Change Analyst – AI Recruiting Tools
3 days ago
This analyst supports the creation and delivery of training and communications to drive adoption of PSG's Global Recruiting Tech stack, including Workday. The role ensures a consistent understanding of workflows across local and regional teams. You will help translate complex AI-enabled workflows into simple, practical materials recruiters can use in their day-to-day work.
Key Responsibilities· Create localized training materials and job aids.
· Deliver live and virtual training sessions.
· Track adoption metrics and gather user feedback.
· Maintain content libraries and update as functionality evolves.
· Segment users (e.g., recruiters, coordinators, supervisors) and tailor materials to their workflows and proficiency levels.
· Collect and synthesize feedback from training sessions and frontline users, feeding insights back to Change, Product, and Implementations teams to improve both tools and training content.
· Support the build-out of simple dashboards or reports showing training completion, adoption, and key behavior metrics.
Required Skills & Experience· –4 years in training, HR systems support, or communications.
· Strong writing and presentation skills.
· Experience working in multicultural environments.
· Collaborative, detail-oriented, and proactive.
· Willingness to travel occasionally for workshops and training delivery.
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