Chat and Email Support

8 hours ago

Manila, National Capital Region, Philippines Valor Full time ₱312,000 per year

VIRTUAL PROCESS OR ONE DAY PROCESS ONSITE

Job Responsibilities:

  • Meet customer satisfaction, efficiency metrics, and issue resolution targets, exceed customer expectations, and build customer loyalty
  • Propose resolutions and follow up with customers on time and offer recommendations to prevent similar issues raised by the customers from repeating by providing feedback to client

Qualifications:

  • High School Graduate
  • Must have at least 1 year of chat support experience in a BPO set up
  • Must have experience in live chat
  • Amenable to work rotating shifts
  • Can work in Ortigas Center

Additional Benefits:

  • Up to ₱3,000 in eGCs for application milestones*
  • 30% Monthly Performance Incentives upon regularization*
  • HMO & Life Insurance
  • Up to 25 Paid Time-Off credits
  • Performance-based Merit Increases and Milestone Rewards for employees expanding their tenure

Job Type: Full-time

Pay: Up to Php26,000.00 per month

Benefits:

  • Additional leave
  • Health insurance
  • Opportunities for promotion
  • Paid training
  • Promotion to permanent employee

Work Location: In person

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