Laboratory Service Technician

2 weeks ago

Cebu City, Central Visayas, Philippines Yana Chemodities, Inc. (Cebu) Full time
  • Answering telephone inquiries and assisting clients.
  • Installing and testing products, equipment, and machinery and providing instructions to customers on the proper usage of their product.
  • Using diagnostic tools to identify issues and evaluating the available information.
  • Fixing defective or broken products or ordering the necessary parts to replace faulty or worn-out parts.
  • Provide service and customer support during field visits or dispatches
  • Manage all on site installation, repair, maintenance and test tasks
  • Diagnose errors or technical problems and determine proper solutions
  • Produce timely and detailed service reports
  • Document processes
  • Operate vehicle in a safely manner and use field automation systems
  • Follow all company's filed procedures and protocols
  • Cooperate with technical team and share information across the organisation
  • Comprehend customer requirements and make appropriate recommendations/briefings

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