
Public Sector
2 weeks ago
Acquisition
- Assists the team in generating and closing leads in identified priority national government agencies (NGAs) and government owned and controlled corporations (GOCCs)
- Leads in the development and execution of relevant and differentiated offers and programs to promote usage/transaction especially in areas outside the Metros
- Understands the key processes and financial transactions/usage in target NGAs and GOCCs
- Participates in and influences national government programs and regulations that will help accelerate digital payments adoption nationwide
- Negotiates effectively with key decision makers to create a win-win agreement
- Advises management of relevant strategic information for decision-making purposes
Account Management
- Monitors and ensures the timely implementation of key accounts projects
- Responds and acts on the immediate resolution of escalated issues or challenges
- Responds to email within 24hours
- Returns calls and replies to SMS within 4hours
- Discerningly escalates urgent concerns for proper handling
- Collaborates with support groups to deliver commitment and services to partners
Partner Relationship Management
- Develops and maintains strong business relationships with key regulatory government bodies (ex. BSP) and decision makers by establishing regular engagement meetings and activities
- Supports Account Managers - acting as second point of contact for customers
- Participates in industry events to build better engagement with partners and deeper understanding
Team Member Management and Development
- Sets key sales metrics per Account Manager as aligned with the overall business targets
- Monitors and drives performance of account managers under her to ensure achievement of targets under her accountability, through building the pipeline and order tracking
- Reviews and ensures accuracy, completeness and consistency of Account Manager's compliance to internal business processes and policies
- Facilitates the creation, execution and monitoring of the team members' career development plan and skills development training, as well as managing any organizational concerns
- Conducts regular team meetings to cascade business and team directions and updates
- Conducts one-on-one discussion with each direct report to receive and provide feedback that will help in mutual development
Reporting
- Submits complete and accurate reports promptly as required
What We Offer
Opportunity for career growth and development in the #1 FinTech company in the country Working with a dynamic and highly collaborative team who want to change the game A company that values their people with highly competitive and flexible compensation and benefits package
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