Migration Assistant

Job description Our client is a migration company that provides exceptional service to help clients find the best pathway when they embark on their journey to Australia. They provide honest, timely, and expert advice to achieve a stress-free migration outcome and enable clients to experience the lifestyle and opportunities the country has to offer. The company is seeking to add migration assistant who is passionate about making a difference and has a genuine interest in Australian Migration Law. · Manage the complete client journey from initial skill assessment through to submission of Expression of Interest (EOI), Registration of Interest (ROI), and final visa application. · Serve as the main point of contact for all VETASSESS and Subclass 482 visa-related inquiries and concerns. · Confirm and finalize nominated occupations for VETASSESS applications after assessing clients' eligibility and documentation. · Monitor and stay up to date with changing eligibility criteria and immigration requirements across various Australian states and territories. · Review and verify client documents to ensure they meet the required standards for VETASSESS skill assessments. · Conduct comprehensive assessments of clients' eligibility for state nomination, ensuring alignment with current migration policies. · Provide clear, timely, and professional communication to clients via email, phone, and online chat. · Ensure high levels of client satisfaction by proactively resolving concerns and providing transparent guidance. · Build and maintain strong, trust-based relationships with clients throughout the assessment and visa application process. · Maintain accurate and organized records of all client communications, eligibility assessments, and resolutions. · Process and manage refund requests for clients deemed ineligible based on skill assessment or state nomination results. Qualifications: · 2 years' experience in AUS Immigration Process and has excellent administrative experience filing for visa documents, end-to-end process. · Strong knowledge of Australian migration policies and procedures, particularly VETASSESS and 482 visa pathways. · Excellent communication skills, both written and verbal. · High attention to detail and organizational ability. · Experience in client service or immigration consulting (preferred). · Ability to adapt to changing regulations and work under tight deadlines. · Any CRM experience will be ideal. Experience: AUS Visa Processing: 2 years (Required)End-to-end Australian Skilled and Employer Sponsored Visa processing: 2 years (Required)Processing Visa 482: 2 years (Required) TECHNICAL REQUIREMENTS (MUST HAVE) Has own equipment (Laptop or Desktop) at least core i3 or i5 and a back-up equipmentStable internet connection (at least 100 MBPS upload and download)Conducive home-office work set-up and noise canceling headset. Schedule: 8-hour shiftDay shiftFixed shiftMonday to Friday Education: Bachelor's (Required) Language: English (Required) Work Location: Remote Job Types: Full-time, Permanent Pay: Php35,000.00 - Php40,000.00 per monthThree Peaks International is a Sydney based staffing solutions partner which provides local and virtual staffing solutions to Australian businesses through outsourcing, recruitment, and migration.