Dealer Coordinator

About the Job Location: Davao City Corporate Title: Junior Officer to Manager Work Arrangement: Onsite Our Consumer Lending Cluster team is looking for experienced professionals to join us in Davao City with the role of Dealer Coordinator (Auto Loans Dealer Generated). In this role, you will help make EastWest the brand of choice among dealer-partners and agents in the VisMin region. You will be responsible for managing dealer relationships, converting referrals into successful bookings, and ensuring that all post-approval requirements are completed efficiently. You will also serve as the key link between the bank and auto dealers, driving customer satisfaction and business growth. Your dream. Our focus. East West Banking Corporation (EastWest) is one of the largest universal banks in the Philippines, and is committed to continuously invest in people and in process, product, and service enhancements, and embrace new ideas to enhance the EastWest experience. We empower our employees to drive their careers and are committed to provide the runway for them to grow. We value teamwork and individual initiative. Join us and be part of a highly engaged team, and a workplace that promotes development and goal attainment. Whether you're just starting out, or already a seasoned professional, EastWest can help you unleash your potential, and bridge the gap between dream to success. What the role will entail Coordinate with dealer agents to ensure timely and accurate submission of complete documents and post-approval requirementsFacilitate conversion of dealer agent-referred accounts into successful loan bookingsManage relationships with dealer partners by addressing issues promptly and maintaining consistent EastWest presence to drive loyalty and productivityConduct competitive market scans to identify trends, recommend policy enhancements, and ensure achievement of volume targetsCoordinate with dealer management on accreditation documentation and EORCR submissionsEnsure compliance with AML policies and procedures, including KYC validation, record keeping, and completion of AML training requirementsWhat we're looking for Bachelor's degree in any business-related field Prior experience in Auto Loans sales or operations preferred Strong customer focus and relationship management skills Results-driven, with a strong sense of accountability and initiative Excellent communication and interpersonal skills Analytical thinker with the ability to identify opportunities and resolve challenges effectivelyWhat you can expect from joining our team Career development and training opportunities Competitive salary package and benefits Performance-based incentives and recognition programs to reward high-performing individuals Opportunity to work with industry experts and be mentored by them Defined career progression paths to guide you in your professional growth