Senior Operations Manager
1 week ago
About the job: Senior Operations Manager—Service Desk (BGC, Taguig) | Onsite Benefits: HMO for Employee and 2 Dependents (On Day 1)Quarterly performance bonusOutstanding career development opportunities24 Leaves Annually Requirements:4 to 5 years as an operations manager with experience in handling help desk/service desk operations6 years minimum BPO/BPM experienceMust have managerial leadership experience already.Amenable to working on-site in BGCAmenable to work in shifting schedulesAble to start ASAPPreference to ITIL-certified candidatesStrong requirement for service desk background. Responsibilities: Develops plans, identifies people, and coordinates infrastructure and technology requirements with the transition team for the specific process(es) in order to deliver on the target delivery model.Provide resources to the transition team to finalize the process definition & documentation and sign off for the specific process(es) within his/her purview in order to finalize the to-be process.Provides inputs from an operations perspective to the SOW in order to complete the contractual process.Provides inputs on the training/certification methodology to the transition team in order to ensure the right skilling on engagement.Plans and monitors the resource deployment (team size, span, shift utilization, skill sets, technology rollout) and ongoing monitoring for his specific process(es) in order to ensure budget & pricing assumptions compliance.
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Senior Operations Manager
17 hours ago
Taguig, National Capital Region, Philippines RSD Human Resource Management Consultancy Full time ₱720,000 - ₱2,160,000 per yearNon-negotiables:Non nego - 6-7 years experience in the BPONon-nego - 3 years of Senior Operations Manager experienceRetail account background- Well-versedJob Type: Full-timePay: Up to Php180,000.00 per monthExperience:Overall BPO: 5 years (Required)Senior Operations Manager: 3 years (Required)Work Location: In person
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Resource Optimization Senior Associate
3 weeks ago
Taguig, Philippines Google Operations Center Full timeJoin to apply for the Resource Optimization Senior Associate - Hive - Cloud Support role at Google Operations Center At Google Operations Center we help Google users and customers solve problems and achieve their goals—all while enjoying a culture focused on improving continuously and being better together. We work hard, we play hard, and we want you to...
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Digital Media Senior Associate
2 weeks ago
Taguig, National Capital Region, Philippines Google Operations Center Full time ₱900,000 - ₱1,200,000 per yearJoin UsAt Google Operations Center we help Google users and customers solve problems and achieve their goals—all while enjoying a culture focused on improving continuously and being better together. We work hard, we play hard, and we want you to join usAs the Digital Media Senior Associate you will work with Google's products and will ensure and deliver...
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Digital Media Senior Associate
2 days ago
Taguig, Philippines Google Operations Center Full timeDigital Media Senior Associate - Customer Support (Titanium/Gold) - Policy Join to apply for the Digital Media Senior Associate - Customer Support (Titanium/Gold) - Policy role at Google Operations Center Digital Media Senior Associate - Customer Support (Titanium/Gold) - Policy Join to apply for the Digital Media Senior Associate - Customer Support...
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Digital Media Senior Associate
2 days ago
Taguig, Philippines Google Operations Center Full timeJoin to apply for the Digital Media Senior Associate - Customer Support (Projects) - Billing role at Google Operations Center 1 day ago Be among the first 25 applicants Join to apply for the Digital Media Senior Associate - Customer Support (Projects) - Billing role at Google Operations Center Join Us!At Google Operations Center we help Google users and...
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Digital Media Senior Associate
3 weeks ago
Taguig, Philippines Google Operations Center Full timeDigital Media Senior Associate - Customer Support (Titanium/Gold) - Video Join to apply for the Digital Media Senior Associate - Customer Support (Titanium/Gold) - Video role at Google Operations Center Join Us! At Google Operations Center we help Google users and customers solve problems and achieve their goals—all while enjoying a culture focused on...
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Resource Optimization Senior Associate
3 days ago
Taguig, National Capital Region, Philippines Google Operations Center Full time ₱900,000 - ₱1,200,000 per yearJoin UsAt Google Operations Center we help Google users and customers solve problems and achieve their goals—all while enjoying a culture focused on improving continuously and being better together. We work hard, we play hard, and we want you to join usAs a Resource Optimization Senior Associate, you will be supporting a 24x7 business model (shift timings...
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Digital Media Senior Associate
2 days ago
Taguig, Philippines Google Operations Center Full timeOverview Join to apply for the Digital Media Senior Associate - Customer Support (Projects) - M&A Std role at Google Operations Center. As a Digital Media Senior Associate – Measurement and Attributions, you will work on Google products like Google Analytics and Google Tag Manager to provide support to external customers, internal teams and Account...
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Digital Media Senior Associate
1 week ago
Taguig, National Capital Region, Philippines Google Operations Center Full timeJoin UsAt Google Operations Center we help Google users and customers solve problems and achieve their goals—all while enjoying a culture focused on improving continuously and being better together. We work hard, we play hard, and we want you to join usAs a Digital Media Senior Associate Measurement and Attributions you will work on Google products like...
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Digital Media Senior Associate
2 weeks ago
Taguig, National Capital Region, Philippines Google Operations Center Full time ₱900,000 - ₱1,200,000 per yearJoin UsAt Google Operations Center we help Google users and customers solve problems and achieve their goals—all while enjoying a culture focused on improving continuously and being better together. We work hard, we play hard, and we want you to join usAs a Digital Media Senior Associate, you will be responsible for delivering support for Google Ads and...
