Training Analyst

2 weeks ago

Quezon City, Philippines Cobden & Carter International Full time

Summary: We are hiring on behalf of a leading IT services and consulting firm with a strong presence in North America. This organization partners with Global companies to deliver innovative digital, data, and technology solutions across industries. They are currently seeking a Training (Talent Development) Analyst. Responsibilities: Deliver Language, Voice & Accent, and Soft Skills training (for both voice and non-voice teams) via classroom and virtual formatsConduct daily audits (voice, email, chat) and support floor activities in coordination with business stakeholders Report and track training effectiveness and project outcomesInterview and assess new hires for communication and soft skillsConduct regular follow-ups with trainees and team members to ensure continuous improvementCollaborate closely with operations to address training needsMaintain accurate documentation and records related to training activities Interviewing new hiresRegular and continuous touch base with floor and trainees to map improvementWilling to work in shifts Qualifications: 12-18 months of experience as a Trainer, preferably with an Insurance or Retail backgroundStrong communication skills; CEFR C1 level or equivalent in EnglishProven experience in voice and accent training deliveryUS English proficiency (prior experience supporting Canadian clients is preferred)Excellent facilitation, coaching, and feedback skillsProficient in MS Office toolsInstructional design skills (nice to have) Work Setup: Shift Schedule: Willing to work in shifts Work Setup: Hybrid (Candidate must be willing to work onsite if needed_ Location: Eastwood, Quezon City By Applying, you give consent to collect, store, and/or process personal and/or sensitive information for the purpose of recruitment and employment, may it be internal to Cobden & Carter International and/or to its clients.

  • Training Analyst

    6 days ago

    Quezon City, National Capital Region, Philippines Cobden & Carter International Full time

    Summary: We are hiring on behalf of a leading IT services and consulting firm with a strong presence in North America. This organization partners with Global companies to deliver innovative digital, data, and technology solutions across industries. They are currently seeking a Training (Talent Development) Analyst. Responsibilities:Deliver Language, Voice &...

  • Training (Talent Development) Analyst

    4 weeks ago

    Quezon City, Philippines Cobden and Carter International, Inc Full time

    Summary: We are hiring on behalf of a leading IT services and consulting firm with a strong presence in North America. This organization partners with Global companies to deliver innovative digital, data, and technology solutions across industries. They are currently seeking a Training (Talent Development) Analyst. Qualifications: - 12-18 months of...

  • Training (Talent Development) Analyst

    3 days ago

    Quezon City, Philippines Cobden and Carter International, Inc Full time

    Summary: We are hiring on behalf of a leading IT services and consulting firm with a strong presence in North America. This organization partners with Global companies to deliver innovative digital, data, and technology solutions across industries. They are currently seeking a Training (Talent Development) Analyst. Qualifications: - 12-18 months of...

  • Training Analyst

    1 week ago

    Cebu City, Central Visayas, Philippines JPMorgan Chase Full time

    Are you passionate about developing talent and optimizing business outcomes through innovative training strategies? As a Training & Development Analyst on our Talent Enablement Team, you will play a key role in ensuring our learners are equipped with the skills, tools, and support needed to deliver outstanding client experiences. You will collaborate across...

  • Training Analyst

    1 week ago

    Cebu City, Central Visayas, Philippines JPMorgan Chase & Co. Full time

    Job Description Are you passionate about developing talent and optimizing business outcomes through innovative training strategies? As a Training & Development Analyst on our Talent Enablement Team, you will play a key role in ensuring our learners are equipped with the skills, tools, and support needed to deliver outstanding client experiences. You...

  • Training Analyst

    1 week ago

    Cebu City P, Philippines JPMorganChase Full time ₱50,000 - ₱80,000 per year

    JOB DESCRIPTIONAre you passionate about developing talent and optimizing business outcomes through innovative training strategies? As a Training & Development Analyst on our Talent Enablement Team, you will play a key role in ensuring our learners are equipped with the skills, tools, and support needed to deliver outstanding client experiences. You will...

  • Training Analyst

    7 days ago

    Cebu City, Philippines J.P. Morgan Full time

    Are you passionate about developing talent and optimizing business outcomes through innovative training strategies? As a Training & Development Analyst on our Talent Enablement Team, you will play a key role in ensuring our learners are equipped with the skills, tools, and support needed to deliver outstanding client experiences. You will collaborate across...

  • Business Analyst|Hybrid

    1 week ago

    Makati City, National Capital Region, Philippines Uptitude Training Corporation Full time ₱800,000 - ₱1,200,000 per year

    QualificationsDetail-oriented and technically proficient Technical Business Analyst to join our team. The selected candidate will play a key role in either our Data Deletion Project or our Data and Analytics Team, depending on project needs and candidate's expertise. The Technical Business Analyst will be responsible for bridging the gap between business...

  • Training Analyst

    2 days ago

    Cebu City, Philippines JPMorganChase Full time

    Overview Are you passionate about developing talent and optimizing business outcomes through innovative training strategies? As a Training & Development Analyst on our Talent Enablement Team, you will play a key role in ensuring our learners are equipped with the skills, tools, and support needed to deliver outstanding client experiences. You will...

  • Training & Quality Assurance Analyst

    15 hours ago

    Mandaluyong City, National Capital Region, Philippines Smoothlink Technologies Inc Full time ₱400,000 - ₱800,000 per year

    We're looking for a results-driven Training and Quality Assurance Analyst to support our After-Sales Campaign, ensuring top-notch customer service and compliance across phone, chat, and email channels for the US and UK markets. You'll audit interactions, analyze data, update materials, and drive continuous service improvement and productivity in a fast-paced...